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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
760 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 760 reviews

September 03, 2022

Very efficient and cool technology to send videos of the techs viewing your vehicle and explaining the concerns More

by lovenatalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will smith , Keiley Escarcega
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Sep 05, 2022 -

BMW of Ontario responded

Hi! Thank you so much for the five-star review! It is our pleasure to provide each of our customers with detailed updates via our specialized viewing options for your convenience. Thank you so much for your time and business here with BMW of Ontario. Let us know if we can assist you any further. Have a great day.

September 02, 2022

Excellent dealer, great people to work with, fair pricing, and an easy process. Much more enjoyable than other bmw buying experiences. Sarah was great in responding to online inquiries, Oscar was eas More

by Bmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Oscar, Pedro
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Sep 04, 2022 -

BMW of Ontario responded

Hi, it was a pleasure for BMW of Ontario to assist you with the sale of your 2022 BMW X3 M that began with our Online Sales Team. We are happy to provide excellent service, fair pricing, and an easy process, and thrilled to read that you enjoyed your car-buying experience with us.

August 31, 2022

Accommodating, resourceful, fast delivery, ease of paperwork. Headache free able to make process smooth and informative. More

by Cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raafi
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Sep 02, 2022 -

BMW of Ontario responded

Hello. We appreciate your excellent review here at BMW of Ontario. Our team continues to provide a streamlined customer care experience to everyone we assist. We are delighted to hear the process left you completely satisfied. It is also our honor to serve you and let us know if you have any questions, should any arise.

August 31, 2022

Helpful, accommodating and explains the problem clearly. Was able to answer any questions I had. More

by Sheerene15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
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Aug 31, 2022 -

Sheerene15 responded

Helpful

Sep 02, 2022 -

BMW of Ontario responded

Hello, thank you for the review. Your opinion is valued and helps us here at BMW of Ontario maintain an excellent standard of service to our customers. We are pleased to know that our Service Team was able to answer all of your questions and provided personalized care during your visit. We look forward to being of service to you again for any automotive needs.

August 31, 2022

Excellent service, great video of my vehicle with an update while working on it. No complaints. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Sep 02, 2022 -

BMW of Ontario responded

Thank you for the positive feedback, Carlos! We are thrilled to know that you enjoy the video updates for your vehicle that our Service Team provides. We appreciate the great rating and BMW of Ontario welcomes you anytime.

August 30, 2022

Tim has always taken care of me with my service needs. Awesome service from Tim and all staff at BMW of Ontario More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Keiley Escarcega
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Aug 31, 2022 -

BMW of Ontario responded

Hello Patrick, we are so glad to take care of your service needs. Thank you so very much for allowing us to serve you here at BMW of Ontario.

August 30, 2022

Very clean and everyone is professional. Will Smith is the best. He helped me out a lot the last time I was there. More

by josie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
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Sep 01, 2022 -

BMW of Ontario responded

Hello, Josie. We strive to provide our customers with a clean and professional service. We are happy to know our team was helpful and your experience was great. Thank you for doing business with us here at BMW of Ontario.

August 27, 2022

Very pleased with the service. Very honest and ethical team. Would definitely be back when I’m ready for my next bmw. More

by Danieljestrada49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for leaving our very honest and ethical Team this kind review and rating to look back on here at BMW of Ontario. We hope to serve you in the future. We appreciate you.

August 27, 2022

My service writer, Anthony was awesome and made the entire repair process easy. Had $4k warranty work taken care of without any headaches thanks to the team at BMW Ontario. Will be back, never going an More

by Bd2nd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for the great review of our Service Team. We strive to make the repair process as smooth as possible. BMW of Ontario is happy to serve you and appreciates your loyalty. Should you have any additional service needs or questions, please reach out to us.

August 26, 2022

Friendly staffed, knowledgeable servicemen, dedicated to providing excellent customer service. Will be returning for all my maintenance needs. More

by talontsi150
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal
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