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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
783 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 783 reviews

September 18, 2022

Best experience ever in service, explained everything they needed to do and talk to you with respect More

by ansusamiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff garcia
Report | Print
Sep 19, 2022 -

BMW of Ontario responded

Thank you so much for your kind words. BMW of Ontario is happy to learn our Service Team took exceptional care of you during your visit. Stay safe and have a wonderful day.

September 17, 2022

Always excellent service when I have needed service. Love the video of underside of car and explanation of everything that has been checked. More

by Dj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Report | Print
Sep 18, 2022 -

BMW of Ontario responded

Dj, we appreciate you taking the time to write such a great review and trusting us to take great care of your vehicle. We are pleased that our Service Department continues to provide excellent service during your visits and that you enjoy the video updates on your repair progress. Thank you for choosing BMW of Ontario and happy driving.

September 15, 2022

Great fast service. The process of test driving the car, getting paperwork done to actually driving off the lot with that car took no more than an hour and half. Joe Pic More

by Dwightpuertos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens
Report | Print
Sep 15, 2022 -

BMW of Ontario responded

We are more than ecstatic to see how well our Sales Team made your experience here with us. Thank you for coming into BMW of Ontario and allowing our team to work with you. We hope to see you again in the future.

September 14, 2022

Robert is the "MAN" who gave me the ins and outs of my 2018 BMW X5 and made sure what was needed for my truck and my day was wonderful!! More

by quetee113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
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Sep 14, 2022 -

BMW of Ontario responded

We are happy to know your experience was excellent. BMW of Ontario strives to provide great service to all our valued customers.

September 09, 2022

Great friendly service. They did excellent maintenance on my vehicle while always maintaining communication with via phone, email and text. I would highly recommend this dea More

by Elle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Sep 09, 2022 -

BMW of Ontario responded

Elle, thanks for your great review, and for giving our dealership such a high star rating. We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at BMW of Ontario. We hope you continue to choose us for all your automotive needs. Take care.

September 09, 2022

BMW Dealership and Staff is always concerned and very helpful with assisting with customers issues and concerns. More

by Baranda4020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Report | Print
Sep 10, 2022 -

BMW of Ontario responded

Hello, thank you for taking the time to leave us an incredible review. BMW of Ontario was more than happy to help you solve any issues and concerns you had. We strive to provide you with a friendly staff who can ensure you are satisfied leaving knowing all of your questions have been answered. Please do not hesitate to reach out if you need assistance with anything else.

September 08, 2022

Excellent job done in timely manner. Staffs are kind and efficient. I really appreciate the wonderful services. More

by White tiger 2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Injian
Report | Print
Sep 09, 2022 -

BMW of Ontario responded

Thank you so much for choosing BMW of Ontario. We're glad we were able to help and look forward to assisting you with your future automotive needs.

September 07, 2022

Awesome staff clean waiting room and comfortable very detailed on service needed would recommend this place More

by cmendiola78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal
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Sep 07, 2022 -

BMW of Ontario responded

Hello, BMW of Ontario is pleased to know that you enjoyed your experience with us. We are happy to see that you were satisfied with the cleanliness and comfort of our facility and that our Service Team kept you abreast of all your vehicle needs. Thank you for the great review and happy driving!

September 07, 2022

My service advisor Jonathan Diaz was attentive and provided me with excellent service from start to finish. More

by opimarwah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Keiley Escarcega
Report | Print
Sep 07, 2022 -

BMW of Ontario responded

We are so glad you were provided an excellent service here from start to finish, dear customer. Thank you for this wonderful review and allowing BMW of Ontario to serve you.

September 06, 2022

BMW provided excellent service from start to finish. Will Smith always takes care of my car needs and keeps me informed of any issues. I am very happy with the overall treatment I received. More

by Carmen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Sep 06, 2022 -

BMW of Ontario responded

Hello, Carmen. Thank you for taking the time to give us a five-star review of the quality experience you received from our Service Team. They will be excited to learn that they delivered informative customer service from start to finish. We greatly appreciate your decision to do business with BMW of Ontario.

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