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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
760 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 760 reviews

August 25, 2022

Ernie goes out of his way for his customers everytime. I definitely recommend this dealership! More

by Antonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Antonio, thank you for the stellar review. We are pleased to know that our team was able to provide you with top-notch customer service. It is our pleasure to ensure that your experience is one of the best. Thank you so much for the recommendation. BMW of Ontario is here for any assistance that you may require in the future.

August 24, 2022

They go above and beyond for their customers excellent customer service they treated me like family from the minute I walked in More

by Gtony0471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean pre own sales department , Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello! We are pleased to learn our team went above and beyond, meeting your expectations and treating you like family. Thank you for visiting BMW of Ontario.

August 24, 2022

I drove 2 hours to get there and it was well worth it, they are very professional and respectful, zero nickel and diming, zero run arounds. Honestly the best experience you can expect. More

by Ron Tomson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello Ron, we thank you for taking time out of your day to come by BMW of Ontario. Respect, professionalism, and making sure our customers have the best experience here are what we strive for. Enjoy the rest of your day.

August 24, 2022

Service Department is very friendly, professional and service was completed quickly and sooner than promised. More

by sae.1856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello, our Service Department strives to be friendly, and professional here at BMW of Ontario. It was our pleasure to get you taken care of in a timely manner.

August 23, 2022

Amazing! It was fast and they helped me through the entire process. I would recommend the internet sales team. More

by drami76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

Hi, we appreciate the 5-star review. We are delighted to know that you had a great car buying experience with us. Thank you for choosing BMW of Ontario, we look forward to having you back again. Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

August 22, 2022

The service was excellent, and the salesperson's customer service was five stars. The overall experience was more than satisfying. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Thanks for reviewing us and rating us 5 stars, Alex. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW of Ontario.

August 20, 2022

Will Smith in Service is the best but the mechanics still could not fix my problem More

by Lungman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Hello, We're always open to learning more about our customers' experiences and feedback. Please feel welcome to contact me directly if you would like to discuss your service experience in greater detail. I sincerely appreciate your time. Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

August 20, 2022

Stuff was helpful made me feel home. Explain everything perfectly. Left the dealership happy. I definitely recommend to everyone More

by hagop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

August 18, 2022

Friendly and easy to communicate with. Will visit again when is needed in the future. More

by Keith.su
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

We are glad to see that our Team was friendly and easy to communicate with during your time here. If you are in need of anything else, please give us a call. Have a nice day from all of us here at BMW of Ontario, Keith.

August 18, 2022

We keep going back . This is my 3rd car and will continue to support this dealership. Very satisfied with the sales and service. Thank you BMW of Ontario More

by teenabaca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

Thank you so much for doing business with us. BMW of Ontario truly appreciates your five-star review as well as continued business.

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