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BMW of Ontario

Ontario, CA

4.9
760 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 760 reviews

August 05, 2022

Fast and easy process. Had a pleasure buying a car from Joe Pickens of Ontario!! More

by egonzalez1232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens
Aug 05, 2022 -

BMW of Ontario responded

Thank you dear customer for this very kind review. Our team is proud to have provided you a pleasurable sales experience here at BMW of Ontario.

August 04, 2022

Oscar was amazing he went out his way to get this i4 M50 we’re enjoying the car More

by Fresh Zerateain
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Aug 04, 2022 -

Fresh Zerateain responded

Highly recommend this dealership! Service is amazing see Oscar for your next BMW purchase knowledgeable and efficient

August 04, 2022

It took a little longer for my service to get done because I had to wait a week for the parts to arrive from Germany, but it got done and the vehicle runs perfectly. Overall I’m happy with the service More

by Pedrofernandez1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William K Smith , Keiley Escarcega
Aug 06, 2022 -

BMW of Ontario responded

All of us are happy to see that you had a outstanding visit with our dealership. I truly appreciate your leaving this glowing rating online on DealerRater. Thank you for being our customer.

August 04, 2022

Earlier this year a got my first BMW from BMW of Ontario. The sales team and process went smoothly so I was set to get another new car this week, again the sales team was very good. Coincidentally, I had m More

by DavidDeon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sergio
Aug 05, 2022 -

BMW of Ontario responded

David, Please know that we take your feedback seriously and we would like to discuss your concerns regarding your service appointment with us. Please contact our Customer Service Team at (909) 402-3286 so that we may talk about this further. Best, Customer Service Team (909) 402-3286

August 03, 2022

I was impressed by the service and how quick the purchase was done. I will for sure recommend this dealership to anyone. More

by Jgonza008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara, Keiley Escarcega
Aug 04, 2022 -

BMW of Ontario responded

All of us are happy to earn this rating because you had a magnificent visit with our dealership. Much obliged for your adding this wonderful recommendation of our location online here on DealerRater. Thanks for being our customer.

August 03, 2022

Ernie is great, kept me updated on repairs. The video sent on findings was perfect! More

by Xtojo21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie, Keiley Escarcega
Aug 04, 2022 -

BMW of Ontario responded

Thank you for the five-star review. We're glad you came in and we appreciate your business at BMW of Ontario.

August 02, 2022

Very attentive and on top of my issue. Which was a nail in my tire More

by mike_becerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry garcia
Aug 03, 2022 -

BMW of Ontario responded

Thank you for choosing BMW of Ontario to do business with. We are happy to know our Service team provided you with great service and look forward to helping you with any of your future needs.

August 01, 2022

BMW of Ontario always provides great customer services! !! I would highly recommend this dealership!!! Thanks so much More

by keisasmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Aug 03, 2022 -

BMW of Ontario responded

Your business is valued here at BMW of Ontario. We are so glad to know that the team provided you with a wonderful experience and earned your five stars.

July 31, 2022

BMW employees polite and quick to update, especially Sergio Herrera who handled my car easy to reached and update status for my car.. Thank you. More

by mayette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Aug 02, 2022 -

BMW of Ontario responded

Hi Mayette, Thank you for sharing the details of your informative service interaction. At BMW of Ontario, we cherish your business.

July 30, 2022

I had an excellent experience with a salesman by the name of Michael Wyland!! He was very helpful and always stayed in contact with me until the deal was complete!! He was very family oriented and so am I so More

by Cookiemonsta745
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wyland, Keiley Escarcega
Jul 30, 2022 -

Cookiemonsta745 responded

I had an excellent experience with a salesman by the name of Michael Wyland!! He was very helpful and always stayed in contact with me until the deal was complete!! He was very family oriented and so am I so we had lots of great conversation!! He is really an awesome salesman and I hope him many more sales!! Thanks again for helping me with my BMW purchase!! Charlene

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