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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
761 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 761 reviews

June 21, 2022

Great service completed work in a timely fashion. The waiting room was clean and provided snacks More

by Cameron.1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Jun 24, 2022 -

BMW of Ontario responded

Hello Cameron! BMW of Ontario's Service Team is pleased to have provided you with timely care during your visit. We hope to have the pleasure of providing you with another great experience for your future automotive needs.

June 20, 2022

They are very helpful, but one of the downfalls is that it’s imposible to get in touch service department representative. More

by edister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Jun 25, 2022 -

BMW of Ontario responded

Hello, Our goal is to provide exceptional service to every customer here at BMW of Ontario. I would like to learn more about the level of communication you have received from our Service Team. Please contact me at your convenience. Thanks, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

June 18, 2022

Very helpful, thorough and responsive. I never felt I was being dismissed or ignored. Great information too. More

by Mturner79usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
Report | Print
Jun 20, 2022 -

BMW of Ontario responded

We are glad that our team could be of assistance in answering your questions and helping you get the information that you needed. BMW of Ontario thanks you for taking the time to leave us a five-star review.

June 16, 2022

Service Advisor and all employees are very professional and dedicated. Always providing an Excellent Service to customers, including me !!! You are the number 1. More

by NoryLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez, Keiley Escarcega
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Thank you for your five-star rating and review. Our Service Team is here for you any time you need them. Thank you for being a valued customer with us at BMW of Ontario.

June 15, 2022

Excellent service with good communication by my service advisor. Would highly recommend. Thank you as always. More

by ejheroes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

We appreciate the great rating! We look forward to meeting your needs again in the future.

Jun 18, 2022 -

BMW of Ontario responded

We appreciate the great rating! We look forward to meeting your needs again in the future.

June 14, 2022

Great customer service! Friendly staff in every department. Happy to know when I need service with my new vehicle I will be taken care of. More

by amymanns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Thank you for the fantastic review. We love to learn our team was able to take such great care of your vehicle. We are happy to assist with any of your future needs at BMW of Ontario.

June 13, 2022

Nice Staff . . . Good Service and nice waiting area. Overall a good experience, and Thank You. More

by ramyawad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Diaz
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Thank you for this kind review and rating. We look forward to seeing you again in the future here at BMW of Ontario.

Jun 17, 2022 -

BMW of Ontario responded

Thank you for this kind review and rating. We look forward to seeing you again in the future here at BMW of Ontario.

June 13, 2022

Rashad and Byron went above and beyond to help me with my purchase and made the transaction as smooth as possible. More

by Teammaxima95
Recommend Dealer
Yes
Employees Worked With
Rashad, Keiley Escarcega
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Hello! BMW of Ontario appreciates you taking the time to write this amazing review of our Sales Department. We are pleased to know that we went above and beyond to ensure that your purchasing process was smooth. We hope to se you again!

Jun 18, 2022 -

BMW of Ontario responded

Hello! BMW of Ontario appreciates you taking the time to write this amazing review of our Sales Department. We are pleased to know that we went above and beyond to ensure that your purchasing process was smooth. We hope to se you again!

June 10, 2022

I took my car due to a couple of issues - they were fixed / plus i got other recommendations based on their findings. I really like the feature of providing me wit a video of the inspection. More

by RomanS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Jun 14, 2022 -

BMW of Ontario responded

We at BMW of Ontario want to thank you for taking the time to leave this great review and rating of us! We are joyful to know that our Service Department was able to fix your vehicle and give you recommendations.

Jun 16, 2022 -

BMW of Ontario responded

We at BMW of Ontario want to thank you for taking the time to leave this great review and rating of us! We are joyful to know that our Service Department was able to fix your vehicle and give you recommendations.

June 09, 2022

Made my appointment and they took care of my car. they were kind to let me know of my tire thread and anything else that needed maintenance. Much appreciated guys! More

by AudiMike
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Jun 13, 2022 -

BMW of Ontario responded

Hi Mike, I am thrilled to learn that you had such an exceptional visit with us. We are so thankful to you for your sharing this honest feedback of BMW Orlando online on DealerRater. We look forward to seeing you again.

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