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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
898 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 898 reviews

October 11, 2022

Good job. Excellent customer service. Need car compliment car wash. Will come again and refer to friends More

by Phuong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 12, 2022 -

BMW of Ontario responded

Hello Phuong, thank you for your positive review and endorsement of us to your friends. BMW of Ontario genuinely appreciates your feedback. We always strive to learn more about how we can ensure our guests receive the best experience possible. If you ever need additional help, we will be more than happy to assist you. Have a great day.

October 11, 2022

Great communication repairs completed on time and in budget Will did a great job making sure our car was repaired on time and budget More

by Steven.ruge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will smith, Keiley Escarcega
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Oct 12, 2022 -

BMW of Ontario responded

Hi Steven, Your satisfaction means everything to us, so we are thrilled that our team was communicative and could meet your service needs. Thank you for choosing BMW of Ontario and we hope to continue to assist with all of your future automotive needs.

October 11, 2022

This dealership has some very helpfut service staff, like Mr. Will, and some less experience staffs. More

by jiabao_pan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
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Oct 11, 2022 -

BMW of Ontario responded

Thank you for taking the time to write about your experience. Here at BMW of Ontario, we appreciate the feedback of our valued guests. Please feel free to contact us if you need any further assistance. We hope you have a wonderful day!

October 09, 2022

Customer service is great, the dealer ship and service area are very clean. I also appreciate the availability of loaner cars and shuttle service for customers. More

by michellewalker53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Report | Print
Oct 11, 2022 -

BMW of Ontario responded

Hi Michelle, we are glad to know that you had a great experience with our Service Team here at BMW of Ontario. We are so very grateful to you for submitting this heartfelt recommendation of our location. Thank you for being a valued customer.

October 04, 2022

I love how everyone is friendly, professional and helpful. From the moment I arrive to when I leave. Servicing my car is also the best, everyone is great from the vale to service department personn More

by Estherdoyle100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Report | Print
Oct 05, 2022 -

BMW of Ontario responded

Hello, Reviews like yours are what keep our team motivated to work hard for all our guests. Thank you for the awesome feedback and for choosing us here at BMW of Ontario. For any additional help or information, please contact us anytime. Have a jovial day.

October 04, 2022

Danyial rafi all the team the best great experience great costumer service quick help the best More

by Mjnnhm.v6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Oct 05, 2022 -

BMW of Ontario responded

Hello! We're so grateful for this 5-star rating. Customer satisfaction is our main goal here at BMW of Ontario, and it pleases us to know you had a great experience with us.

October 02, 2022

Daniyal was very courteous and informative, good communication ,service was good , will be back next time when service is needed. More

by J.quiroga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Report | Print
Oct 04, 2022 -

BMW of Ontario responded

Thank you for trusting us with your vehicle and choosing us here at BMW of Ontario. We are happy to know our Service Team was pleasant, informative, and knowledgeable while providing good service. Come back and visit us again for any future needs.

October 02, 2022

Everything from the moment I drove up was spot on excellent service. From dropping off car to getting extremely nice borrowed vehicle to pick up. Thank you so much More

by danalynnx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
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Oct 03, 2022 -

BMW of Ontario responded

It is always great to know that our customers are receiving excellent service here at BMW of Ontario. Our Service Team is elated to have had the pleasure of providing you with nice interactions during your visit. Let us know if there is anything else we can do for you.

October 01, 2022

My Service Advisor Sergio was awesome with loan car and keeping me updated on repairs and completion in a timely manner. More

by mumindeborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Report | Print
Oct 03, 2022 -

BMW of Ontario responded

Hello! Thank you so much for sharing your positive review about us here at BMW of Ontario. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 01, 2022

Overall experience was great. The representative was attentive and ensured our needs were heard and met. More

by Naff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo
Report | Print
Oct 03, 2022 -

BMW of Ontario responded

Thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Ontario was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

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