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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
761 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 761 reviews

April 06, 2022

The dealer is friendly and professional Feel very comfortable I will make next call for him next services. Tks. More

by Actiondyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 06, 2022 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Ontario.

April 06, 2022

My service rep was easy to work with and was straight forward. Thank you Daniyal More

by DPerez11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal
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Apr 07, 2022 -

BMW of Ontario responded

Hello! We are happy to know our Service Team took excellent care of your service needs and we appreciate you at BMW of Ontario.

April 04, 2022

Great Service, Daniel is the best Advisor, he was very prompt and kept me updated throughout the whole process. More

by Amirjk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial
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Apr 04, 2022 -

BMW of Ontario responded

Thank you for choosing our team here at BMW of Ontario for your automotive needs. We appreciate the great review.

April 02, 2022

The vehicle repairs were completed as promised and my service advisor was great. However, when service pull up my vehicle there was grease marks all over the driver side ivory leather door handle, the si More

by Arm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
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Apr 03, 2022 -

BMW of Ontario responded

I would like to learn more about your service experience. We pride ourselves on the high-quality standards we maintain here at BMW of Ontario and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

Apr 03, 2022 -

Arm responded

Hi Chris, Thank you for your response. Please feel free to call me on my phone number on file. Thank you

April 01, 2022

Amazing service! Will Smith is an asset to BMW, he was professional in every manner More

by fyrecapt4a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
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Apr 02, 2022 -

BMW of Ontario responded

Thank you for the excellent feedback! We appreciate your business and kind words about our team and hope to see you back at BMW of Ontario again next time.

March 31, 2022

I recently crashed my 530e due to ice on the road and had severe damage underneath my car. Anthony, my service rep, was amazing as always through all aspects of the repair. After 6 weeks of working with my i More

by Dr Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo
Report | Print
Apr 01, 2022 -

BMW of Ontario responded

Dr Warren, thank you for the amazing review. We are so happy to hear the car works just like it was new. We are happy to assist with all your automotive needs in the future at BMW of Ontario.

March 30, 2022

Great customer service. This will be my dealership from now on. I give it 5 stars. More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry (Gerardo) Garcia, Keiley Escarcega
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Mar 31, 2022 -

BMW of Ontario responded

Veronica, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Ontario!

March 30, 2022

It was time efficient, friendly staff, nice waiting area and quick to respond to inquiries. More

by HR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
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Mar 31, 2022 -

BMW of Ontario responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Ontario!

March 29, 2022

My experience has always been superb. ...! All my questions &concern are always answer and I leave knowing I received the best job done! More

by wkymberleywalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Report | Print
Mar 29, 2022 -

BMW of Ontario responded

Thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Ontario was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

March 23, 2022

Thank you for taking care of our cars needs and also providing us a rental!! More

by Mkrttchyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Mar 23, 2022 -

BMW of Ontario responded

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at BMW of Ontario. Come back and visit us any time, we will be glad to assist, as always!

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