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BMW of Ontario

Ontario, CA

4.9
898 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 898 reviews

September 09, 2022

Great friendly service. They did excellent maintenance on my vehicle while always maintaining communication with via phone, email and text. I would highly recommend this dea More

by Elle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Sep 09, 2022 -

BMW of Ontario responded

Elle, thanks for your great review, and for giving our dealership such a high star rating. We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at BMW of Ontario. We hope you continue to choose us for all your automotive needs. Take care.

September 08, 2022

Excellent job done in timely manner. Staffs are kind and efficient. I really appreciate the wonderful services. More

by White tiger 2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Injian
Sep 09, 2022 -

BMW of Ontario responded

Thank you so much for choosing BMW of Ontario. We're glad we were able to help and look forward to assisting you with your future automotive needs.

September 07, 2022

My service advisor Jonathan Diaz was attentive and provided me with excellent service from start to finish. More

by opimarwah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Keiley Escarcega
Sep 07, 2022 -

BMW of Ontario responded

We are so glad you were provided an excellent service here from start to finish, dear customer. Thank you for this wonderful review and allowing BMW of Ontario to serve you.

September 07, 2022

Awesome staff clean waiting room and comfortable very detailed on service needed would recommend this place More

by cmendiola78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal
Sep 07, 2022 -

BMW of Ontario responded

Hello, BMW of Ontario is pleased to know that you enjoyed your experience with us. We are happy to see that you were satisfied with the cleanliness and comfort of our facility and that our Service Team kept you abreast of all your vehicle needs. Thank you for the great review and happy driving!

September 06, 2022

Excellent attention and detailed explanation for the advisor Oscar Sanchez to help with the process in buying my car. I was leasing for 3 years. In general all the time I had the car,the personal of More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez, Sergio Herrera, Keiley Escarcega
Sep 06, 2022 -

BMW of Ontario responded

Hi Carlos, we are so proud to serve a loyal customer like you. Thank you kindly for this excellent review of BMW of Ontario.

September 06, 2022

BMW provided excellent service from start to finish. Will Smith always takes care of my car needs and keeps me informed of any issues. I am very happy with the overall treatment I received. More

by Carmen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Sep 06, 2022 -

BMW of Ontario responded

Hello, Carmen. Thank you for taking the time to give us a five-star review of the quality experience you received from our Service Team. They will be excited to learn that they delivered informative customer service from start to finish. We greatly appreciate your decision to do business with BMW of Ontario.

September 05, 2022

Their SMS messaging is perfect for real time communication. The video summary of the service is a nice cherry on top. The one thing that took the 5th star away is that they did not fully charge More

by JuniorCLSi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribel
Sep 07, 2022 -

BMW of Ontario responded

Hello, It's always our goal here at BMW of Ontario to provide our customers with five-star service. I would appreciate the chance to address the feedback you have shared. Please contact me directly if you would like to discuss this further. Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

September 04, 2022

Thank you BMW for the services you did on my car I am very please. More

by Lizoler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Sep 06, 2022 -

BMW of Ontario responded

Hi Lizoler, we strive for a high level of customer satisfaction in all aspects of our dealership here at BMW of Ontario. Reviews like yours help us to continually improve to be the best.

September 03, 2022

Very efficient and cool technology to send videos of the techs viewing your vehicle and explaining the concerns More

by lovenatalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will smith , Keiley Escarcega
Sep 05, 2022 -

BMW of Ontario responded

Hi! Thank you so much for the five-star review! It is our pleasure to provide each of our customers with detailed updates via our specialized viewing options for your convenience. Thank you so much for your time and business here with BMW of Ontario. Let us know if we can assist you any further. Have a great day.

September 02, 2022

Excellent dealer, great people to work with, fair pricing, and an easy process. Much more enjoyable than other bmw buying experiences. Sarah was great in responding to online inquiries, Oscar was eas More

by Bmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Oscar, Pedro
Sep 04, 2022 -

BMW of Ontario responded

Hi, it was a pleasure for BMW of Ontario to assist you with the sale of your 2022 BMW X3 M that began with our Online Sales Team. We are happy to provide excellent service, fair pricing, and an easy process, and thrilled to read that you enjoyed your car-buying experience with us.

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