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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
898 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 898 reviews

August 31, 2022

Excellent service, great video of my vehicle with an update while working on it. No complaints. More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Sep 02, 2022 -

BMW of Ontario responded

Thank you for the positive feedback, Carlos! We are thrilled to know that you enjoy the video updates for your vehicle that our Service Team provides. We appreciate the great rating and BMW of Ontario welcomes you anytime.

August 31, 2022

Helpful, accommodating and explains the problem clearly. Was able to answer any questions I had. More

by Sheerene15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Aug 31, 2022 -

Sheerene15 responded

Helpful

Sep 02, 2022 -

BMW of Ontario responded

Hello, thank you for the review. Your opinion is valued and helps us here at BMW of Ontario maintain an excellent standard of service to our customers. We are pleased to know that our Service Team was able to answer all of your questions and provided personalized care during your visit. We look forward to being of service to you again for any automotive needs.

August 31, 2022

Accommodating, resourceful, fast delivery, ease of paperwork. Headache free able to make process smooth and informative. More

by Cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raafi
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Sep 02, 2022 -

BMW of Ontario responded

Hello. We appreciate your excellent review here at BMW of Ontario. Our team continues to provide a streamlined customer care experience to everyone we assist. We are delighted to hear the process left you completely satisfied. It is also our honor to serve you and let us know if you have any questions, should any arise.

August 31, 2022

Very clean and everyone is professional. Will Smith is the best. He helped me out a lot the last time I was there. More

by josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Sep 01, 2022 -

BMW of Ontario responded

Hello, Josie. We strive to provide our customers with a clean and professional service. We are happy to know our team was helpful and your experience was great. Thank you for doing business with us here at BMW of Ontario.

August 30, 2022

Tim has always taken care of me with my service needs. Awesome service from Tim and all staff at BMW of Ontario More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Keiley Escarcega
Report | Print
Aug 31, 2022 -

BMW of Ontario responded

Hello Patrick, we are so glad to take care of your service needs. Thank you so very much for allowing us to serve you here at BMW of Ontario.

August 27, 2022

My service writer, Anthony was awesome and made the entire repair process easy. Had $4k warranty work taken care of without any headaches thanks to the team at BMW Ontario. Will be back, never going an More

by Bd2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for the great review of our Service Team. We strive to make the repair process as smooth as possible. BMW of Ontario is happy to serve you and appreciates your loyalty. Should you have any additional service needs or questions, please reach out to us.

August 27, 2022

Very pleased with the service. Very honest and ethical team. Would definitely be back when I’m ready for my next bmw. More

by Danieljestrada49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Thank you for leaving our very honest and ethical Team this kind review and rating to look back on here at BMW of Ontario. We hope to serve you in the future. We appreciate you.

August 26, 2022

Friendly staffed, knowledgeable servicemen, dedicated to providing excellent customer service. Will be returning for all my maintenance needs. More

by talontsi150
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniyal
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August 25, 2022

Ernie goes out of his way for his customers everytime. I definitely recommend this dealership! More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Aug 30, 2022 -

BMW of Ontario responded

Antonio, thank you for the stellar review. We are pleased to know that our team was able to provide you with top-notch customer service. It is our pleasure to ensure that your experience is one of the best. Thank you so much for the recommendation. BMW of Ontario is here for any assistance that you may require in the future.

August 24, 2022

Service Department is very friendly, professional and service was completed quickly and sooner than promised. More

by sae.1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello, our Service Department strives to be friendly, and professional here at BMW of Ontario. It was our pleasure to get you taken care of in a timely manner.

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