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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
898 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 898 reviews

August 24, 2022

They go above and beyond for their customers excellent customer service they treated me like family from the minute I walked in More

by Gtony0471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean pre own sales department , Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello! We are pleased to learn our team went above and beyond, meeting your expectations and treating you like family. Thank you for visiting BMW of Ontario.

August 24, 2022

I drove 2 hours to get there and it was well worth it, they are very professional and respectful, zero nickel and diming, zero run arounds. Honestly the best experience you can expect. More

by Ron Tomson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Hello Ron, we thank you for taking time out of your day to come by BMW of Ontario. Respect, professionalism, and making sure our customers have the best experience here are what we strive for. Enjoy the rest of your day.

August 23, 2022

Amazing! It was fast and they helped me through the entire process. I would recommend the internet sales team. More

by drami76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

Hi, we appreciate the 5-star review. We are delighted to know that you had a great car buying experience with us. Thank you for choosing BMW of Ontario, we look forward to having you back again. Martyn Mayhead General Manager BMW of Ontario (714) 448-1335 martyn.mayhead@penskeautomotive.com

August 22, 2022

The service was excellent, and the salesperson's customer service was five stars. The overall experience was more than satisfying. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 25, 2022 -

BMW of Ontario responded

Thanks for reviewing us and rating us 5 stars, Alex. We're pleased to learn that our team continues to be good at what they do! Have a wonderful day and thank you for choosing BMW of Ontario.

August 21, 2022

Will Smith in Service is the best but the mechanics still could not fix my problem More

by Lungman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 24, 2022 -

BMW of Ontario responded

Hello, We're always open to learning more about our customers' experiences and feedback. Please feel welcome to contact me directly if you would like to discuss your service experience in greater detail. I sincerely appreciate your time. Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

August 20, 2022

Stuff was helpful made me feel home. Explain everything perfectly. Left the dealership happy. I definitely recommend to everyone More

by hagop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Report | Print
Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

Aug 23, 2022 -

BMW of Ontario responded

We are so grateful for this feedback. Thank you for trusting the BMW of Ontario team for all of your vehicle needs. We hope to welcome you back again next time.

August 18, 2022

Friendly and easy to communicate with. Will visit again when is needed in the future. More

by Keith.su
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

We are glad to see that our Team was friendly and easy to communicate with during your time here. If you are in need of anything else, please give us a call. Have a nice day from all of us here at BMW of Ontario, Keith.

August 18, 2022

We keep going back . This is my 3rd car and will continue to support this dealership. Very satisfied with the sales and service. Thank you BMW of Ontario More

by teenabaca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette
Report | Print
Aug 19, 2022 -

BMW of Ontario responded

Thank you so much for doing business with us. BMW of Ontario truly appreciates your five-star review as well as continued business.

August 13, 2022

Great customer service I highly recommend for services. All workers are helpful and answer all questions More

by Krystalcarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 16, 2022 -

BMW of Ontario responded

Hello. We are pleased to know that you are happy with the way we serve our customers here, at BMW of Ontario. Please don't hesitate to contact us in the future if you need further assistance with your luxury vehicle.

August 11, 2022

Courteous and professional but kind of pricey, they will get it done right for you More

by Pakleung168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Aug 13, 2022 -

BMW of Ontario responded

Our staff is thrilled to know that you had such a warm encounter with our team here at BMW of Ontario. Thanks for recognizing us with this fine comment online here on DealerRater. Please come again whenever needed.

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