
BMW of Ontario
Ontario, CA
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Hands down get Ernie as a service advisor he's very friendly, attentive to details, and very understanding to the customers concerns and will do everything in his will to get the job done. friendly, attentive to details, and very understanding to the customers concerns and will do everything in his will to get the job done. More
Mr Dominguez provided excellent customer service. He was friendly, knowledge and extremely helpful. He went well beyond the call of duty. I could not be happier with the service I received. He was friendly, knowledge and extremely helpful. He went well beyond the call of duty. I could not be happier with the service I received. More
I’ve been servicing my vehicle at BMW of Ontario for the past 7 years and although I’ve always received good service I feel that my past few visits with my new service advisor Anthony Cornejo have been noth past 7 years and although I’ve always received good service I feel that my past few visits with my new service advisor Anthony Cornejo have been nothing less than great. He’s knowledgeable in his field and is clear when providing recommendations. I went in on 02/09/2022 at around 7:20am for my vehicle’s routine maintenance (oil change, air filter, brake fluid), as well as a Check Engine Light that had recently shown up. Upon performing the diagnostic it was found that a new Value Cover Gasket and Ignition Coil were needed and would be replaced under warranty. It was also found that the cause of my Check Engine Light was due to a chafed/ damaged Engine Gear Box Module, the price quoted to me was fair and the work got completed in a timely manner. I really admire the level of professionalism at BMW of Ontario and the transparency they create by providing tech-recorded videos of what items need attention. It really makes it easier for someone to come back! More