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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
779 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 779 reviews

February 12, 2022

Excellent customer service, great service coordinators, and work done right the first time. Sergio is great! More

by bvillalo45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
Report | Print
Feb 12, 2022 -

BMW of Ontario responded

We are so pleased to learn that our Service Team took wonderful care of you here at BMW of Ontario. We strive to provide our customers with the best service possible. We appreciate your business.

February 10, 2022

Very friendly and willing to go above and beyond to make sure the customer is happy! More

by jhag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisa
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Feb 11, 2022 -

BMW of Ontario responded

Thank you for sharing your positive feedback for our team at BMW of Ontario! We pride ourselves on the high-quality customer service skills we maintain at BMW of Ontario, and we are happy to know our team provides you with nothing less every visit. Please do not hesitate to contact us if you need any future assistance.

February 10, 2022

Great friendly service. Very nice platform to give updates via text and video. Will visit again More

by darenam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie, Keiley Escarcega
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Feb 10, 2022 -

BMW of Ontario responded

We are pleased to learn that you had a great experience with us here at BMW of Ontario. Our Service Team strives to provide our customers with the best service possible. We are happy that you enjoyed your text updates and video of your service. We value your business.

February 09, 2022

Sales rep knowledge and service Done done done done Sales rep knowledge and service Done done done done done done done thank you sir More

by Info
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Feb 10, 2022 -

BMW of Ontario responded

We are so pleased to learn that our Sales Team took great care of you here at BMW of Ontario. We strive to be the best for our customers. We value your business.

February 09, 2022

The s taff was very professional, was very understanding and helpful for my service needs. More

by Humbleharvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Feb 10, 2022 -

BMW of Ontario responded

BMW of Ontario wants to thank you for the five star rating. We appreciate the comments regarding the visit!

February 09, 2022

Very professional They do a video… In my car was washed Happy with the service advisor More

by stacyr12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Feb 10, 2022 -

BMW of Ontario responded

Thank you for your positive review! Our Service Department at BMW of Ontario always strives to provide thorough and professional service and support for any of your BMW needs.

February 06, 2022

Clean nice cars cars cars the M world of BMW would recommend anybody to come on by and try it out More

by Junqueira94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo
Report | Print
Feb 06, 2022 -

BMW of Ontario responded

Thank you for choosing BMW of Ontario. We are happy to know that you enjoyed your recent experience with our team. Let us know if there is anything else we can help you with. Until next time.

February 05, 2022

Communication was great. Will kept me updated on the progress of my car. Everyone was very customer service oriented. More

by Msbreakey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Keiley Escarcega
Report | Print
Feb 05, 2022 -

BMW of Ontario responded

We're delighted to have provided you with an outstanding level of communication when it comes to your automotive needs. Thank you for sharing your feedback with everyone, and we hope you have a wonderful day!

February 02, 2022

Will Smith, Service Advisor was friendly, helpful and provided excellent service. I have never been to this dealership, had no appointment but he managed to get me in and kept me updated on the status o More

by Pambergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Feb 03, 2022 -

BMW of Ontario responded

Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Ontario! We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2022

Zo was very helpful! always makes the process very easy! glad to be a returning customer. More

by elias.ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Feb 02, 2022 -

BMW of Ontario responded

We thank you for being a loyal customer here at BMW of Ontario. We truly appreciate your business.

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