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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
761 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 761 reviews

December 02, 2021

Excellent Customer Service, quality of work and wait time for return of my vehicle good More

by romejudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemesa
Report | Print
Dec 02, 2021 -

BMW of Ontario responded

Thanks so much for your kind words and positive rating! We appreciate your business and hope you have a great day!

November 28, 2021

Tim in service has always been very professional & given outstanding service would recommend him to anyone!! More

by sseals.cksinsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 29, 2021 -

BMW of Ontario responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tim. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

November 27, 2021

The dealership was second to none! Highly professional, extremely efficient and very courteous. Vehicle was restored as good as new. Vehicle was towed in near closing hours and Sergio stayed a little late More

by Neal.blessinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Report | Print
Nov 29, 2021 -

BMW of Ontario responded

BMW of Ontario is grateful to hear you had such a wonderful experience with us. We're glad to go above expectations to make sure our customers like you are happy!

November 26, 2021

Everything went smooth, I felt comfortable , staff were amazing and helpful, I would totally recommend to others More

by corona_carmen32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Nov 29, 2021 -

BMW of Ontario responded

Thank you for sharing your wonderful review of us here at BMW of Ontario. We are so pleased to read that our Service Team took fantastic care of you. We value your business.

November 19, 2021

Courteous. Great digital communication. Videos of my issues. Electronically signed and paid. My service advisor was AWESOME! More

by Apetrovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribel, Keiley Escarcega
Report | Print
Nov 20, 2021 -

BMW of Ontario responded

THank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

Nov 20, 2021 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We look forward to your next visit.

November 19, 2021

Very professional, great communication, very good service, courteous and respectful, reasonable, friendly and very responsive staff, complicated transaction turns to a simple and clear transaction. I More

by louboni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ni, Michael Wyland
Report | Print
Nov 20, 2021 -

BMW of Ontario responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 18, 2021

Good experience. Are you really Going to make me write at least fifteen words , really? More

by sjwallman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Nov 19, 2021 -

BMW of Ontario responded

Hello! We are pleased that your overall experience went well and we appreciate you doing business with BMW of Ontario.

November 17, 2021

My experience with BMW of Ontario was fantastic! Great customer service and very helpful! I was very satisfied with the service! More

by swordfish78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Nov 17, 2021 -

BMW of Ontario responded

Thank you for sharing your great review of our Service Team here at BMW of Ontario. We strive to provide the best service possible for our customers. We value your business.

November 16, 2021

A truly digital experience, including texting, e-signatures, video of issues and inspection. Nothing like it. More

by Apetrovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Exhiribel, Keiley Escarcega
Report | Print
Nov 17, 2021 -

BMW of Ontario responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are pleased to hear of your experience with our Service Department. Thank you for choosing BMW of Ontario and we hope to continue to assist with all of your future automotive needs.

November 14, 2021

Will Smith the service advisor was very helpful and addressed my concerns timely and efficiently. More

by dspight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith (advisor), Luis (Mechanic)
Report | Print
Nov 15, 2021 -

BMW of Ontario responded

Thanks for taking the time to share your great service review with Will! It was our pleasure to work with you, and we look forward to working with you in the future at BMW of Ontario.

Nov 15, 2021 -

BMW of Ontario responded

Thanks for taking the time to share your great service review with Will! It was our pleasure to work with you, and we look forward to working with you in the future at BMW of Ontario.

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