BMW of Ontario

Giving a 5 because they covered the issue, but communication could have been better- my service advisor was off and no one else updated me communication could have been better- my service advisor was off and no one else updated me More

Worst customer service, I will never take mycar there Worst customer service, I will never take my car there again. I schedule oil change on line upon arrival to the dealer they did not have any record Worst customer service, I will never take my car there again. I schedule oil change on line upon arrival to the dealer they did not have any record of my appointment. Later mechanic called me asking me what I need to have done to my car, he promised car to be ready at 1PM, when I got there car was not ready and I was told that it will be ready in two hours. I asked for my car and took it somewhere else. More

Sergio was awesome! He been working for our cars for the more than 3 years with our car needs. Recently did change oil and oil filter for both me and my wife’s car.Was done on time as promised. more than 3 years with our car needs. Recently did change oil and oil filter for both me and my wife’s car.Was done on time as promised. More

I had a great experience taking my car to BMW Ontario. My service provider, Pamela Allen was fantastic work with. Customer service was excellent. Pamela was professional, friendly & eager to help me solve my service provider, Pamela Allen was fantastic work with. Customer service was excellent. Pamela was professional, friendly & eager to help me solve my service problem. More

I like cleanness,They very friendly and nice, I like cleanness, They very friendly and nice, knowledgeable and was fast. I recommend this dealership. I hope you can offer a shuttle very soon. I like cleanness, They very friendly and nice, knowledgeable and was fast. I recommend this dealership. I hope you can offer a shuttle very soon. More

Our service writer Jerry is awesome! He is always very attentive and courteous. They always do a great job and make sure that we are completely satisfied with the service on our vehicle. Definitely best s attentive and courteous. They always do a great job and make sure that we are completely satisfied with the service on our vehicle. Definitely best service ever! More

I have been having all my BMW’s serviced here since 2004. They are a honest and trustworthy dealership, Will Smith is my service advisor, He is very knowledgeable about the BMW brand, he always listens and They are a honest and trustworthy dealership, Will Smith is my service advisor, He is very knowledgeable about the BMW brand, he always listens and addresses every concern about my vehicle. More

Great service, Sergio kept me updated in the status of the repair and even provided a loaner while my. Car was being serviced. Thank you the repair and even provided a loaner while my. Car was being serviced. Thank you More

Excellent costumer service, very organized and the personal is very friendly. The text updates and the video of my vehicle inspection are great way to be inform. I love it personal is very friendly. The text updates and the video of my vehicle inspection are great way to be inform. I love it More

Good quality work, clean environment at all departments, helpful staff but poor communication at the service department it would take days to get a question answered helpful staff but poor communication at the service department it would take days to get a question answered More