
BMW of Ontario
Ontario, CA
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Warm, professional and friendly service, already got the excellent service around 5 years. Width space, clean circumstances and comfortable stay. Never missing, always keep the same. excellent service around 5 years. Width space, clean circumstances and comfortable stay. Never missing, always keep the same. More
Customer service was excellent. Michael Wyland was responsive but not pushy. Very accommodating, helpful, and knowledgable. I like that I submitted my inquiry online and did not receive emails/texts f responsive but not pushy. Very accommodating, helpful, and knowledgable. I like that I submitted my inquiry online and did not receive emails/texts from several different sales reps. Would highly recommend this dealership. More
Very happy with the service, it was fast! Ernie was really clear with the information. I went to get an oil change, the did it in approximately two hours, not bad for a BMW dealer! really clear with the information. I went to get an oil change, the did it in approximately two hours, not bad for a BMW dealer! More
The dealership and service writer were friendly and professional. I also had a special request that the service writer was able to help me with. professional. I also had a special request that the service writer was able to help me with. More
They provide me with step by step Updates and video updates as well ! Amazing job. Will is the person I highly recommended. Friendly and patient. updates as well ! Amazing job. Will is the person I highly recommended. Friendly and patient. More
Zero stars! NEGATIVE 5 stars! First dealership I have been to where customers are treated as if we are not valued. BMW of Ontario treats customers as if they are doing us a favor. Does BMW of Ontario been to where customers are treated as if we are not valued. BMW of Ontario treats customers as if they are doing us a favor. Does BMW of Ontario hold staff accountable? If so, open an investigation on Nick Zellman. How can someone so hostile, non accommodating, ignorant, discriminatory, insensitive to customers be in such a high managememt position? I am not the 1st person to complain about him. See full review on Yelp. A 1 star review of BMW Of Ontario: https://www.yelp.com/biz/bmw-of-ontario-ontario?hrid=iL39VR-xRM7RS3I9JTBVAA&utm_source=ashare&ref=yelp-android See Google review https://goo.gl/maps/nPQY6HjtrSEejs7z8 More
Jerri Garcia was the associate that helped me, very professional and made the entire process stress free. Great person, great service. Thanks for every thing professional and made the entire process stress free. Great person, great service. Thanks for every thing More
Very satisfied with my purchase of the X1! This is my introduction to the world of BMW and I am impressed thus far. I made my purchase via sales rep Joe Pickens who I found extremely knowledgable about a introduction to the world of BMW and I am impressed thus far. I made my purchase via sales rep Joe Pickens who I found extremely knowledgable about all of the in and outs of the vehicle which made my choice that much easier. It also helped that his personality and approach wasnt that of an over zealous salesperson just trying to make commission. If you are looking into purchasing one of these incredible machines, I would definitely reach out to him! Although I did experience a slight hiccup in the beginning due to a cosmetic flaw, both my incredible sales rep Joe Pickens and service rep ( Sergio Herrera) were both extremely accommodating and worked with a sense of urgency to have the flaw corrected. I am thankful for them both, as they were patient with my incessant inquiries for status updates. I would highly recommend the team at the Ontario location - great service across the board. More
I have purchased several BMWs over the years from BMW of Ontario. Each car has been well worth the money and the service department has always excelled my expectation. It is a wonderful place to do business Ontario. Each car has been well worth the money and the service department has always excelled my expectation. It is a wonderful place to do business. More
Had a Great experience all around. Andres Becerra was exceptional sales rep. If I was the BOSS I would give him a raise. He knows his stuff. I highly recommend this place. Thank you for everything. exceptional sales rep. If I was the BOSS I would give him a raise. He knows his stuff. I highly recommend this place. Thank you for everything. More