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BMW of Ontario

Ontario, CA

4.9
765 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 765 reviews

March 03, 2021

They take really good care of their client.My customer They take really good care of their client. My customer service rep was artemisa she was wonderful. I highly recommend BMW where they care about you. More

by lwilliamsverne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa
Mar 04, 2021 -

BMW of Ontario responded

William, thank you for taking the time to share your wonderful experience with Artemisa in our Service Department! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 27, 2021

Everone was very organized, professional, informative, and patient, my salesperson quickly found the exact model I was looking for, and I would highly recommend them! More

by Jazzylu66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Becerra
Feb 28, 2021 -

BMW of Ontario responded

Thank you for choosing BMW of Ontario for your vehicle needs. We truly appreciate your recommendation and hope you have an amazing day!

February 24, 2021

Everyone that dealt with us were super nice, genuine, and helpful. We did not get the feeling that we were pressured to buy. Byron took his time with us... explained everything and gave us tips. He is very k More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Valdez, Matthew from Finance
Feb 25, 2021 -

BMW of Ontario responded

Thank you for visiting BMW of Ontario, Joanne. We will be sure to thank Byron, Matt, and the rest of the Sales Team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again in the future.

February 22, 2021

Excellent service... recommended AAA++ Very helpful and friendly staff, quick and efficient service i will definitely going back here for my service. I’m a happy customer More

by sam143gold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Feb 23, 2021 -

BMW of Ontario responded

Hello, thank you for the great review! We're glad to hear your experience was excellent with our team. It was a pleasure working with you. We are here anytime you need help.

February 18, 2021

Always satisfied with help from Jerry Garcia at Ontario BMW. He's been very helpful since my first visit for maintenance on my X-2. More

by Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Feb 19, 2021 -

BMW of Ontario responded

Thank you for the great review, Harvey! We are so pleased to learn that Jerry's outstanding service has earned your recommendation. If BMW of Ontario can do anything else for your X2, please be sure to let us know.

February 17, 2021

Excellent friendly service provided by all the staff. My service adviser Ernie Dominguez was knowledgeable particularly and helpful in answering my questions. I have used BMW of Ontario for all of my servic More

by jpmbjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Feb 18, 2021 -

BMW of Ontario responded

Thank you for taking the time to write a positive review! We're glad to hear you're satisfied with the high level of customer service you received with Ernie and with your repairs! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come at BMW of Ontario.

February 09, 2021

Fast service. Very professional personnel. Very knowledgeable staff. They treat you like their #1 priority. Will Smith is a great adviser. He let's you know what needs to be done and what can possi More

by a_vergara2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Feb 10, 2021 -

BMW of Ontario responded

Thank you for the great review! We are happy to learn that Will's service is consistently top-notch and we will be sure to tell him so. If BMW of Ontario can be of future service, please be sure to let us know.

February 07, 2021

Artemisia was amazing. Very helpful and all about the customer. She made our otherwise stressful experience more pleasant. They are blessed to have her. Thank you Artemisia. More

by Lisa.dossey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisia
Feb 08, 2021 -

BMW of Ontario responded

Thank you for the great review, Lisa! We will be sure to let Artemisia know how pleased you are with her outstanding service. If there is anything else we can do for you, please be sure to let us know.

January 31, 2021

Received a call to let me know my first service was due. An early morning appointment was scheduled and arrangements for a loaner were made. Updates were received by text and car was ready late afternoon. More

by Deb C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Thank you for visiting BMW of Ontario, Deb. We are happy to know that you enjoyed our services. We look forward to working with you again.

January 30, 2021

Always a great experience when dealing with Will Smith vast knowledge in my car and very helpful with all my questions and concerns every time I go there More

by M4man72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Glad to learn that you are consistently impressed with our Service Department and Will. Thank you so much for being one of our valued guests and we look forward to your next visit!

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