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BMW of Ontario

Ontario, CA

4.9
899 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 899 reviews

August 27, 2025

No body answer the phone there in parts department that's not right 😐 u guy's need better customer service 🙄 More

by Hugofjuarez
Workmanship
Recommend Dealer
No
Employees Worked With
N/a
August 27, 2025

very chill michael wyland not pushy like any other sales person,accomoding and very pleasant More

by emmafernandezgil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Aug 27, 2025 -

BMW of Ontario responded

Thank you for your kind words about our team. We're glad you had a relaxed experience with us at BMW of Ontario.

August 27, 2025

So this was my first time at a dealer ship shopping for my car I was looking at a Camaro that they had and Michael was the first to help me and my brother out right away he unlocked the car for us and star More

by javierenriquez989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 27, 2025 -

BMW of Ontario responded

We're pleased to hear about your first experience with us at BMW of Ontario. We'll share your kind words with the team here, and we look forward to seeing you again.

August 26, 2025

Ernie always quick and efficient to resolve my needs for my vehicle. Of course depending on what your vehicle is in for,they have always done the maintenance/service in a timely manner. More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
August 26, 2025

Fast service, friendly service representatives, free drinks on site too. Thoroughly car wash before returning the car back to me, very impressed. Will come back for services again. More

by Stanley Fang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo, Keiley Escarcega
Aug 26, 2025 -

BMW of Ontario responded

Thank you for sharing your feedback. We’re glad that BMW of Ontario met your expectations with our fast service and amenities.

August 25, 2025

Daniel Ibarra was very helpful, explained the recommended services that our car needs without being pushy and very prompt in communication More

by tabz_my
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Aug 25, 2025 -

BMW of Ontario responded

We appreciate your feedback and are glad to hear you found our team's assistance helpful. If there’s anything more we can do, please feel free to reach out.

August 25, 2025

Always the best experience. The service is incredible. Mr. Pickens never forgets his customers and always goes out of his way. More

by kari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Aug 25, 2025 -

BMW of Ontario responded

Thank you for sharing your great experience with our team here at BMW of Ontario.

August 21, 2025

Excellent service and he explained the problem in details and what was needed for the car. More

by Mrslmotley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 22, 2025 -

BMW of Ontario responded

Glad to hear that our team provided you with excellent service. We strive to keep you informed about your car's needs. Thank you for choosing BMW of Ontario.

August 21, 2025

Satisfaction with salesman person Daniel Escareno ( Used car dept).He went far beyond helping me find my new X4 while the salesperson in the new car lobby didn’t show much interest in locating a X4. So Dan More

by Domartinez155
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel (Genius dept)
August 21, 2025

I went to BMW of Ontario i got a really good service experience / i had many questions and Cesar Velasquez answered all of them making me feel better and informed of what exactly was being done to my ca More

by MALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Velasquez , Keiley Escarcega
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