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BMW of Ontario

Ontario, CA

4.9
781 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 781 reviews

February 19, 2021

Always satisfied with help from Jerry Garcia at Ontario BMW. He's been very helpful since my first visit for maintenance on my X-2. More

by Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia
Feb 19, 2021 -

BMW of Ontario responded

Thank you for the great review, Harvey! We are so pleased to learn that Jerry's outstanding service has earned your recommendation. If BMW of Ontario can do anything else for your X2, please be sure to let us know.

February 17, 2021

Excellent friendly service provided by all the staff. My service adviser Ernie Dominguez was knowledgeable particularly and helpful in answering my questions. I have used BMW of Ontario for all of my servic More

by jpmbjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Feb 18, 2021 -

BMW of Ontario responded

Thank you for taking the time to write a positive review! We're glad to hear you're satisfied with the high level of customer service you received with Ernie and with your repairs! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs for years to come at BMW of Ontario.

February 09, 2021

Fast service. Very professional personnel. Very knowledgeable staff. They treat you like their #1 priority. Will Smith is a great adviser. He let's you know what needs to be done and what can possi More

by a_vergara2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Feb 10, 2021 -

BMW of Ontario responded

Thank you for the great review! We are happy to learn that Will's service is consistently top-notch and we will be sure to tell him so. If BMW of Ontario can be of future service, please be sure to let us know.

February 07, 2021

Artemisia was amazing. Very helpful and all about the customer. She made our otherwise stressful experience more pleasant. They are blessed to have her. Thank you Artemisia. More

by Lisa.dossey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisia
Feb 08, 2021 -

BMW of Ontario responded

Thank you for the great review, Lisa! We will be sure to let Artemisia know how pleased you are with her outstanding service. If there is anything else we can do for you, please be sure to let us know.

January 31, 2021

Received a call to let me know my first service was due. An early morning appointment was scheduled and arrangements for a loaner were made. Updates were received by text and car was ready late afternoon. More

by Deb C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Thank you for visiting BMW of Ontario, Deb. We are happy to know that you enjoyed our services. We look forward to working with you again.

January 30, 2021

Always a great experience when dealing with Will Smith vast knowledge in my car and very helpful with all my questions and concerns every time I go there More

by M4man72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Glad to learn that you are consistently impressed with our Service Department and Will. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2021

Excellent and quick service. My car was done sooner than expected. Hand sanitizer and “face mask required” signs everywhere. I was totally comfortable there. Jerry Garcia was pleasant and explained recommen More

by mizztara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia, Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Thank you so much for taking the time to share the excellent and quick experience you had at BMW of Ontario. We're super happy to see you felt comfortable overall. Take care and see you in the future for any other vehicle needs you might have.

January 29, 2021

Great experience- really enjoyed the pressure free experience from start to finish. The price was up front before I stepped foot in the dealership. The sales team involved in my transaction was great. More

by chikyluna10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah; Ignacio
Jan 30, 2021 -

BMW of Ontario responded

Thank you for the wonderful review! We are pleased to see that your visit to BMW of Ontario was an exceptional one. Congratulations on your purchase; we look forward to your next visit.

January 28, 2021

My visit was very professional and efficient. My service agent Sergio was very professional . The customer waiting area was very clean and COVID 19 safe More

by Rc3954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio from service department
January 22, 2021

Amber Madrid was awesome! She communicated with me to keep me updated on my transaction and I left with my new car in less than 45 minutes! More

by angiejump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Madrid
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