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BMW of Ontario

Ontario, CA

4.9
765 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 765 reviews

October 29, 2020

Always great customer service. Friendly staff. Nice waiting area. Vehicle always cleaned and work completed when they say it will be . Service or parts you can’t go wrong. More

by Beatstreet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will smith, Keiley Escarcega
October 28, 2020

I have nothing but compliments and good things to write about BMW Ontario. Very friendly, informative, and gave excellent service. They are the best BMW dealer I've ever visited. More

by dfreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Valdez, Micheal Wylann
October 24, 2020

I thank Sergio, He has always been there for me. Always very nice. Make me feel lmportant. He's the one I'll go to. More

by Fs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
October 24, 2020

Jerry Garcia was a pleasure to work with. I had both my cars serviced this week. The quality of work met my expectations and the completion time was delivered as promised. The entire staff was friendly and More

by Bruce G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
October 21, 2020

A pleasure to work with their whole team.Fast, Honest, A pleasure to work with their whole team. Fast, Honest, and Highly Respectful. My first BMW and they did not disappoint. Thank you so much..... More

by Allenl2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and Finance, Keiley Escarcega
October 21, 2020

Ernie Dominguez was very helpful and informative made the visit fast and efficient my wife love the fact the it was a very smooth transition More

by Ksherm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez, Keiley Escarcega
October 19, 2020

Sergio Herrera is very HELPFUL.He has been my service Sergio Herrera is very HELPFUL. He has been my service advisor since we moved in this area, almost 4 yrs ago. Definitely will recommend to friends. More

by ELMERRFUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
October 15, 2020

The service department was great. They took great care of my bmw and made sure I received a loaner vehicle. My service advisor Sergio made sure to keep me updated on my vehicle. More

by dyoung1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
October 08, 2020

I was given an early appointment, wanted to wait, I was out in the two hour timeframe given.Work was done very well, car wash came out very well as part of the service. More

by altaloma51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
Oct 09, 2020 -

BMW of Ontario responded

Thank you for the great review! We are happy to see that your appointment was completed in a timely manner and done satisfactorily. If there is anything else we can do for you, please be sure to let us know.

October 04, 2020

People are courteous,efficient. Very professional. Work done Delivered on promised time.Waiting area and for Facility very clean and comfortable. Will recommend to others More

by Hernando79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Oct 05, 2020 -

BMW of Ontario responded

Hi Hernando, thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing us, and we hope to see you again soon!

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