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BMW of Ontario

Ontario, CA

4.9
891 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 891 reviews

October 07, 2021

Worse experience ever been trying to get them turn vin no to sirusxm since 9 19 today 10 7 still no sirus radio a new car More

by supernal626
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keiley Escarcega
Oct 08, 2021 -

BMW of Ontario responded

Hello, Thank you for sharing your review. We pride ourselves on the high-quality standards we maintain here at BMW of Ontario and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at cmandry@penskeautomotive.com? Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

Oct 09, 2021 -

supernal626 responded

Joe Ellis. 6263781441. Email supernal626@aol.com

October 07, 2021

Great customer service! I appreciate that the tire guy inspected my tires and let me know that they were in dangerous conditions! I showed my husband who is a former tire manager and he agreed!! Also my s More

by Scruffy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 08, 2021 -

BMW of Ontario responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

October 01, 2021

Tim is an outstanding person he has always taken care of me and my car he is great. More

by Jimmy Yarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Burges
Oct 02, 2021 -

BMW of Ontario responded

Thank you for taking the time to give us a review! We look forward to working with you again in the future!

October 01, 2021

My vehicle broke down on my way to Vegas. I called BMW of Ontario and had my car towed there. Their service department was closed but I was greeted like I was buying a car. They took pretty good care o More

by gfelton70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
Oct 02, 2021 -

BMW of Ontario responded

Hi there, Thank you for your positive review and sharing your experience. We are pleased we were able to assist you in your time of need. Thank you for choosing BMW of Ontario and we are hope to work with you again for any of your future automotive needs.

September 30, 2021

Raffi Injian was one of the nicest, most genuine, helpful, kind, and straightforward sales reps we’ve ever worked with in a car-purchasing experience. Really made the process quick, smooth, and easy. More

by JanuaryAcsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Injian
Sep 30, 2021 -

BMW of Ontario responded

Hi, January! BMW of Ontario appreciates the 5-stars and feedback. The team is glad your experience was helpful and kind. We look forward to future visits. Safe travels!

September 30, 2021

Tim was very great and very professional in my visit for service on my BMW great job !! More

by Edelara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Sep 30, 2021 -

BMW of Ontario responded

Thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 29, 2021

They did a great job with everything service, founding the problem with my noise. The service writer was great too More

by Ollie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Richie
Sep 30, 2021 -

BMW of Ontario responded

Ollie, thank you for the positive feedback! We are delighted to know that our Service Team provided great customer service, and we hope that you will continue to choose BMW of Ontario in the future!

Sep 30, 2021 -

Ollie G responded

Again great work

September 28, 2021

Daniel was very helpful informative and very efficient. He makes the car service process very pleasant More

by kofieam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Benazine, Keiley Escarcega
Sep 28, 2021 -

BMW of Ontario responded

Thank you for taking a moment of your day to share the great experience you had with the team at BMW of Ontario. We're glad you had a pleasant time!

September 27, 2021

Always friendly people. Even the receptionist and cashiers are friendly. The janitorial depart was helpful to when I told her about the food stain on the floor she took care of it right away. Very ni More

by Lapsoapso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribibel she's always friendly and helpful. I will come back and recommend this place.
Sep 28, 2021 -

BMW of Ontario responded

Thank you for the positive feedback! We are delighted to know that our team at BMW of Ontario was great, and we hope that you will continue to choose us as your dealership!

September 27, 2021

Prompt, responsive, courteous. Anthony Cornejo was terrific! A tire center cap was replaced, but lost another center cap on my way home. Working with parts department to have it replaced. More

by Fred Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo
Sep 27, 2021 -

BMW of Ontario responded

BMW of Ontario thanks you for the 5-stars and feedback, Fred.

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