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BMW of Ontario

Ontario, CA

4.9
891 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 891 reviews

September 15, 2021

Very professional and they take there time to explain every thing for the customers even if the question is repeated several times. These guys are honest and they put every thing on the table to the cus More

by iielsherif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Sep 16, 2021 -

BMW of Ontario responded

Hi there, We strive to ensure that we can keep our customers updated and informed of all the details, so it great to hear of your recent experience. We are grateful for your recommendation. Thank you for choosing BMW of Ontario and please don't hesitate to get in touch if there is anything else we can do.

September 15, 2021

Mrs Caldera made it a very easy purchase. Very pleasant to work with. Will return to purchase again with her. More

by 4bratsofmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lissett Caldera, Keiley Escarcega
Sep 16, 2021 -

BMW of Ontario responded

Hi there, Thank you for sharing the details of your recent visit. It is great to hear that your purchase was easy and pleasant. We hope that you enjoy your purchase and at BMW of Ontario we appreciate your business. Please know that you are always welcome here.

September 15, 2021

Great Advisor, Will Smith was very attentive and made himself available to all my concerns. Car was washed well, More

by Opmkaodic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Sep 15, 2021 -

BMW of Ontario responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Team at BMW of Ontario, and we hope that you will continue to visit us!

September 08, 2021

I had a great experience overall.the whole experience was excellent I will recommend this dealer to anyone.i just wish It was closer to me. More

by m_v_guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Sep 09, 2021 -

BMW of Ontario responded

Hi there, This is exactly what we like to hear, that your experience was great. We appreciate your recommendation and thank you for choosing BMW of Ontario. Please know that you are always welcome here.

September 01, 2021

Oscar in the internet department was nice and helpful. This is my second car from him within a year. Finance department takes you through a fast and easy process. More

by cov0315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez, Keiley Escarcega
Sep 02, 2021 -

BMW of Ontario responded

Our team always works hard to make your experience great! They will be glad to learn your feedback. Thanks for choosing BMW of Ontario!

August 31, 2021

I could not have had a better experience getting my car worked on everyone in the service department was really great friendly friendly service was done exactly when they told me it would be done sergio wa More

by Reggiemalone67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera , Keiley Escarcega
Sep 01, 2021 -

BMW of Ontario responded

Thank you for the great review, Reggie! We are happy to see that you found the BMW of Ontario Service Department to be so outstanding. We appreciate your kind words for your Service Advisor as well. If we can be of future service to you, please be sure to let us know.

August 31, 2021

Will Smith is the best service technician I would highly recommend working with him answered all my questions took great care of me kept me well informed More

by Sallynunez9816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, noeli
Sep 01, 2021 -

BMW of Ontario responded

Hi Sally, We strive to ensure that we keep our customers updated and informed, therefore we are pleased to hear of your recent experience with our Service Department. We are grateful for your recommendation and at BMW of Ontario we look forward to working with you again.

August 30, 2021

Great experience, no run around. Great customer service. No haggling on price vehicles priced right. My wife and I were in and out in time to drive to LA to catch the Dodger Game after our purchase More

by Frank6_ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wyland and Byron Valdez
Aug 31, 2021 -

BMW of Ontario responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us at BMW of Ontario, and we hope that you and your wife will continue to visit us!

August 29, 2021

All was great till I started my car on Saturday and the engine light came on again. I took in because the engine light was coming on and off. More

by drbfme05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo, Keiley Escarcega
Aug 29, 2021 -

BMW of Ontario responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please reach out to me at cmandry@penskeautomotive.com. I look forward to hearing from you. Best regards, Chris Mandry Service Manager BMW of Ontario

Aug 29, 2021 -

drbfme05 responded

Hi Chris. Let just say I had a great experience at Ontario Bmw. The car runs better. The only issue I have is the engine light came on again Saturday it was the first time I drive it since picking it up. Thank you for getting back to me. Danny Baker.

August 28, 2021

We like the promotion offered! We made appointment for 8:40am, It took 2 1/2 hours to complete. Around the second hour we were told it would be ready in 5 minutes. 25 minutes or more past and my husband c More

by Mmjnccs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
Aug 28, 2021 -

Mmjnccs responded

P.S. I forgot to write it was for an appointment for Oil change. We understand it was a busy!

Aug 29, 2021 -

BMW of Ontario responded

We're glad you liked the promotion, and thank you for your feedback. If there is anything else we can assist with, please do not hesitate to contact our team at BMW of Ontario.

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