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BMW of Ontario

Ontario, CA

4.9
781 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 781 reviews

June 13, 2020

Pamela was more than helpful, she went out of her way to make our experience the best. She worked with our Carmax warranty and even checked for pending bmw warranty items . can’t thank her enough More

by sumgboarder
Recommend Dealer
Yes
Employees Worked With
Pamela , Keiley Escarcega
Jun 13, 2020 -

BMW of Ontario responded

We're thrilled to find your experience with Pamela has been the best. Thanks for sharing your great feedback! We'll be sure to pass on your words of thanks. Please have a wonderful day!

June 12, 2020

Great Service!Pamela was a plus. She kept me updated Great Service! Pamela was a plus. She kept me updated with the Service Needed on my Car. I had to wait for Diagnosis On Car. The best part the More

by Blessed0
Recommend Dealer
Yes
Employees Worked With
Pamela
Jun 13, 2020 -

BMW of Ontario responded

Thank you for the wonderful review! We will be sure to share your happiness with Pamela and the team. We're glad you got back on the road safely; please come back if you need anything else!

June 03, 2020

Fantastic dealer. Not only is the dealer itself great to work with but Oscar and Sarah were fantastic. They did everything possible to make this the best experience and it was. We are so happy with our new More

by BT
Recommend Dealer
Yes
Employees Worked With
Oscar, Sarah
Jun 03, 2020 -

BMW of Ontario responded

Congrats on your new X7. We will be sure to than Oscar and Sarah for providing you with excellent service. We look forward to working with you again.

May 23, 2020

My service lady is the greatest. She has a few times known what I needed without me asking. She has made a difference. Thank you More

by Ybarclift
Recommend Dealer
Yes
Employees Worked With
Artemisia Pereira
May 24, 2020 -

BMW of Ontario responded

We are so happy to know the services were to your satisfaction. Thanks for sharing your experience. Feel free to reach out if we can help again.

May 22, 2020

Excellent service During this COVID-19 lock down, I called Pamela to ask for assistance, She agreed to help me find a nice car in my price range. Another excellent se More

by Juby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
May 23, 2020 -

BMW of Ontario responded

Thank you for the great review, Juby. We will be sure to thank Pamela for providing you with excellent service. We look forward to working with you again.

May 21, 2020

I appreciate the great advise and help given by Sergio in getting my car repaired . He helped with the extended warranty coverage and the car runs great . Thank you More

by Ewaniszyk
Recommend Dealer
Yes
Employees Worked With
Sergio h , Keiley Escarcega
May 22, 2020 -

BMW of Ontario responded

Hi there, thank you so much for the kind words! We'll be sure to give your thanks to Sergio and our team. We are here anytime you need help.

May 21, 2020

Es la primera vez que voy El mejor servicio! Amabilidad y atencion al cliente es lo mejor. 100% recomendado El personal es de primera clase More

by Claudia Pedroza
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
May 23, 2020 -

BMW of Ontario responded

Thank you for the kind review! We truly appreciate it.

May 21, 2020

Replace Windshield Great communication with insurance, and quick turnaround in these challenging times and excellent work dealing with Sars-cov-2 and all the additional More

by alan e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artemisa Pereira
May 21, 2020 -

BMW of Ontario responded

Thank you for the great review, Alan. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

May 13, 2020

The staff we worked with were very helpful finding the very scarce vehicle we had been looking for. Their efforts were even more appreciated during this very difficult time when most businesses have been More

by noworries1923
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Sarah Carbajal, Jessica Ramirez , Keiley Escarcega
May 14, 2020 -

BMW of Ontario responded

Thank you for the 5-star rating and great review! We are glad to know that our team was helpful and made the experience safe and secure! If you need anything else please let us know!

May 04, 2020

Outstanding Service! I love BMW of Ontario! My service advisor, Pamela is so polite, knowledgeable and goes the extra mile to make sure I understand the service I am about More

by Gprincess1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Bryantm Chris M. and Nick and every one that helps me from the car rentals also!
May 05, 2020 -

BMW of Ontario responded

Hi there, thank you so much for the kind words with Pamela, Chris, and Nick. It was truly a pleasure working with you. Let us know if there is anything else we can assist you with!

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