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BMW of Ontario

Ontario, CA

4.9
783 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 783 reviews

May 13, 2020

The staff we worked with were very helpful finding the very scarce vehicle we had been looking for. Their efforts were even more appreciated during this very difficult time when most businesses have been More

by noworries1923
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Sarah Carbajal, Jessica Ramirez , Keiley Escarcega
May 14, 2020 -

BMW of Ontario responded

Thank you for the 5-star rating and great review! We are glad to know that our team was helpful and made the experience safe and secure! If you need anything else please let us know!

May 04, 2020

Outstanding Service! I love BMW of Ontario! My service advisor, Pamela is so polite, knowledgeable and goes the extra mile to make sure I understand the service I am about More

by Gprincess1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Bryantm Chris M. and Nick and every one that helps me from the car rentals also!
May 05, 2020 -

BMW of Ontario responded

Hi there, thank you so much for the kind words with Pamela, Chris, and Nick. It was truly a pleasure working with you. Let us know if there is anything else we can assist you with!

May 01, 2020

My service advisor was very helpful. I was provided with a loaner while my car was being serviced which made everything much easier for me. Great customer service. More

by moniquevigil
Recommend Dealer
Yes
Employees Worked With
Artemisa Pereira Service Dpt
May 02, 2020 -

BMW of Ontario responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 27, 2020

Tim Burgess and Nick Zellmann did a great job. I came in with a convertible issue and they fixed it up in one day. They also went above and beyond what I was expecting from a dealer services shop employee. More

by Britton
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Apr 28, 2020 -

BMW of Ontario responded

Thank you so much for taking the time to share your great feedback for Tim and Nick. We are thrilled to discover that we've exceeded your expectations. Please let us know if we can do anything else for you. Our team is happy to do what we can to help.

April 24, 2020

Totally awesome experience! We did the negotiating over the phone (due to COVID-19), and most paperwork was done electronically. We went in to pickup the car and finish filling out papers it was quick easy More

by MichaelT
Recommend Dealer
Yes
Employees Worked With
Andres Becerra
Apr 24, 2020 -

BMW of Ontario responded

Thank you for the great review, Michael. We will be sure to thank Andres for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 16, 2020

Pleasant environment with professional service staff & plant. All the staff working here are quite responsive and always willing to help customers with very genuine good attitude. More

by C.Y.
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Apr 17, 2020 -

BMW of Ontario responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 16, 2020

Excellent customer service, friendly staff, clean service area. Accolades to Pamela Allen for always be so helpful and knowledgeable about my car’s service needs. More

by michellewalker53
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
Apr 17, 2020 -

BMW of Ontario responded

Thank you for the great review. We will be sure to thank Pamela for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

March 02, 2020

Excellent quality service received by BMW of Ontario for my vehicle and great customer service by Sergio H. The entire process from the rental car to service exceeded my expectations. Sergio went above and More

by Dee
Recommend Dealer
Yes
Employees Worked With
Sergio H
Mar 02, 2020 -

BMW of Ontario responded

Hi Dee, thank you so much for the kind words! We're glad to know Sergio has gone above and beyond in assisting you with your vehicle needs. We look forward to working with you again soon!

February 26, 2020

Excellent service When I took my car in for a recall Sergio Herrera was my rep. He provided excellent service for me. The work was done quick enough that I was able t More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
February 21, 2020

I love BMW of Ontario I always get treated like a VIP when I take my car in for service. My advisor Sergio Herrera is always in a great mood and is very knowledgeable. Ke More

by Rouz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
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