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BMW of Ontario
Ontario, CA
766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 12, 2019
Unexpected Visit I had to tow my car unexpectedly due to a flat tire. I was attended by Sergio Herrera that day. He took care of everything flawlessly and in a very I had to tow my car unexpectedly due to a flat tire. I was attended by Sergio Herrera that day. He took care of everything flawlessly and in a very timely manner. I couldn't have asked for better service. More
by ahmadc
Employees Worked With
Sergio Herrera
December 12, 2019
5 Star Service I get treated with respect and professionalism by Sergio. He's very attentive to all my needs and is always very helpful and courteous. I love the 5 I get treated with respect and professionalism by Sergio. He's very attentive to all my needs and is always very helpful and courteous. I love the 5 star service I receive everytime. More
by lusi71
Employees Worked With
Sergio Herrera
December 10, 2019
Awesome team of people I am a very satisfied customer. This is the best team of people that I've worked with. Everyone is very helpful and goes out of their way to make su I am a very satisfied customer. This is the best team of people that I've worked with. Everyone is very helpful and goes out of their way to make sure I'm taken care of. More
by The Saint
Employees Worked With
Sergio Herrera
December 10, 2019
Very Impressed I was very impressed with the level of service provided by Sergio Herrera at BMW of Ontario. From the point of scheduling to the shuttle ride. Everyb I was very impressed with the level of service provided by Sergio Herrera at BMW of Ontario. From the point of scheduling to the shuttle ride. Everybody was very courteous and timely. More
by hayk
Employees Worked With
Sergio Herrera
November 30, 2019
Horrible service by “Service Manager. Mr Nick Zellmann. How you sale lock nuts Set 80$ then charge to remove them $90 each? 👎🏼 no help.0 How you sale lock nuts Set 80$ then charge to remove them $90 each? 👎🏼 no help.0 More
by Nojustice
Employees Worked With
Keiley Escarcega
October 31, 2019
Answered all my questions The service was very efficient and Sergio had an answer to all my questions. With all the technology new BMW's have it's hard to get familiar with it The service was very efficient and Sergio had an answer to all my questions. With all the technology new BMW's have it's hard to get familiar with it all. I now feel more comfortable in my car. More
by Diana M0404
Employees Worked With
Sergio Herrera
October 31, 2019
Pleasant surprise I went in for a simple and quick oil change, but Sergio notified me that my car had an oil leak. To my surprise he told me it was covered under warra I went in for a simple and quick oil change, but Sergio notified me that my car had an oil leak. To my surprise he told me it was covered under warranty and he could have it done the same day. What a pleasant surprise. I love the great service. More
by Wen8668
Employees Worked With
Sergio Herrera
October 31, 2019
First time BMW owner I was really impressed with the service I received from Sergio Herrera when I took my car in for service for the very first time. He was very friendl I was really impressed with the service I received from Sergio Herrera when I took my car in for service for the very first time. He was very friendly and attentive the entire time. More
by T71
Employees Worked With
Sergio Herrera
October 23, 2019
Very thankful for the wonderful service Sergio Herrera's service is superb. I can't thank him enough for being a man of his word and keeping me in the loop throughout the whole experience. Sergio Herrera's service is superb. I can't thank him enough for being a man of his word and keeping me in the loop throughout the whole experience. I never have any complaints. More
by Genie
Employees Worked With
Sergio Herrera
October 01, 2019
Grateful and thankful What a great experience with Sergio Herrera. I wasn't expecting my car to have an oil leak and was disappointed because the warranty had just expired What a great experience with Sergio Herrera. I wasn't expecting my car to have an oil leak and was disappointed because the warranty had just expired. He was able to not only find the leak but also got it covered by BMW for me. They have a customer for life. More
by Racer X
Employees Worked With
Sergio Herrera
