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BMW of Ontario
Ontario, CA
766 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 766 reviews
July 19, 2019
Excellent Service! I cant thank BMW of Ontario for always being there when I need them. My car broke down in Arizona and I called Pamela Bryant and Chris Mandry and the I cant thank BMW of Ontario for always being there when I need them. My car broke down in Arizona and I called Pamela Bryant and Chris Mandry and they immediately assisted the dealership in Tuscon by giving history of my car. Thanks for caring and for always being there! The whole staff is just polite, helpful and service oriented! More
by Gprincess1
Employees Worked With
Pamela Bryant, Chris Mandry & Nick .
July 18, 2019
They go the extra mile I'm always very pleased with the service I receive from the staff at this dealership. They go the extra mile all the time indeed. It's my go-to when I'm always very pleased with the service I receive from the staff at this dealership. They go the extra mile all the time indeed. It's my go-to when it comes to servicing my car. More
by lusi71
Employees Worked With
Sergio Herrera
July 12, 2019
Top Notch Service I have nothing but good things to say about Sergio Herrera and the service he always provides me with. The dealership is also very clean and bright a I have nothing but good things to say about Sergio Herrera and the service he always provides me with. The dealership is also very clean and bright always. I'm a customer for life. More
by BMW Luver
Employees Worked With
Sergio Herrera
June 27, 2019
Hassel Free Wonderful experience at Ontario BMW. The service department contacted me and told me that it was time for my vehicle to be seviced, we scheduled an ap Wonderful experience at Ontario BMW. The service department contacted me and told me that it was time for my vehicle to be seviced, we scheduled an appointment and I took it in. My service advisor Anthony Zabala was very nice, hed explained everything that would take place, he checked my warranty and informed me of everything that was covered under the warranty. I had a fantastic experience. Thank you.Ontario BMW. More
by Beemer-BJ
Employees Worked With
Anthony Zabala
May 24, 2019
Excellent consultation Great experience this morning with BMW of Ontario! I appreciate my service provider providing his consultation regarding my vehicle. Thank you A Great experience this morning with BMW of Ontario! I appreciate my service provider providing his consultation regarding my vehicle. Thank you Anthony Z. PS please tell Lauren i said hello. Malcolm Griffin More
by mGriffin@50
Employees Worked With
Anthony Zabala
May 22, 2019
They hit the mark This place is the best of the best in my book. They always go above and beyond the call of duty to keep the customer happy. They always hit the mark This place is the best of the best in my book. They always go above and beyond the call of duty to keep the customer happy. They always hit the mark. More
by Screamin' Demon
Employees Worked With
Sergio Herrera
May 12, 2019
They care about the customer service and experience BMW owners don't purchase a BMW because they want a car, we purchase a BMW because it's a life style, a level of accomplishment and simply the rush of BMW owners don't purchase a BMW because they want a car, we purchase a BMW because it's a life style, a level of accomplishment and simply the rush of the ultimate driving machine. With that said Nick Zellmann and Martyn Mayhead know how to go above an beyond and somehow make their dealer stand tall and beyond, when a GM of dealership contacts a customer to listen to their concerns and is involved till the concern has a satisfactory outcome, that is what the BMW service represent. Thank you both for your prompt response and resolution! More
by avis.alaverdyan
Employees Worked With
Nick Zellmann
May 09, 2019
Scheduled Maintenance I have nothing but positive things to say about this dealership. Everyone there is so very nice and helpful everytime I service my car there. They e I have nothing but positive things to say about this dealership. Everyone there is so very nice and helpful everytime I service my car there. They even wash my car when it's finished. More
by Deuces
Employees Worked With
Sergio Herrera
May 08, 2019
Anthony Zabala Service Advisor I owned Cadillacs for over 30 years and switched to BMW's several years ago I have dealt with two prior Dealerships and was pleased .....we were on a I owned Cadillacs for over 30 years and switched to BMW's several years ago I have dealt with two prior Dealerships and was pleased .....we were on a trip from Albuquerque,NM to Rancho Cucamonga,CA and on our way the engine light came on . (my wife is very ill) so this was a major concern. Knowing that my Brother in-law also has a BMW I called him to see where he got his serviced. That is where I called Ontario BMW and Anthony Zabala who has always taken care of my Brother In-law so well....he immediately went into action and helped all he could . We limped the car in and he took care of everything even though it was late and the end of the day. Even though we were from out of town he got us a loaner car and kept us informed as to the problems that needed repaired. Knowing we were on a tight schedule needing to return home soon for DR appointment for my wife. He was able to stay on top of everything and got us on our way in time.He has a wonderful attitude and is a professional who represents the Ontario BMW Dealership in a super fashion . I might add Anthony made a followup text to see that the trip home was worry free ! The dealership has a winning team all warm friendly and very professional. I would highly recommend Ontario BMW and especially Anthony Zabala,,,,,,,,,,Raymond & Ana Leech More
by Ray1Adrian2
Employees Worked With
Anthony Zabala
May 02, 2019
Best Service Department This dealership has one of the best service departments around. My service advisor Artemesa is always so attentive and concerned for my vehicle. She h This dealership has one of the best service departments around. My service advisor Artemesa is always so attentive and concerned for my vehicle. She has always tried her best to get me in and out in a timely manner and does it with a smile! More
by Anafissi
Employees Worked With
Artemesa
