
BMW of Ontario
Ontario, CA
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Unexpected breakdown I had to have my car towed in because it started stalling on me and I didn't feel safe driving it. I couldn't accompany the tow driver so I got a pho I had to have my car towed in because it started stalling on me and I didn't feel safe driving it. I couldn't accompany the tow driver so I got a phone call from Sergio Herrera. He made me feel reassured that he would get my car checked out and put me at ease. It was a pleasant experience given the circumstances. More
They keep me coming back I like the fact that Sergio has been there for a long time. I can count on him with the car of my car. I don't like change and the consistency of th I like the fact that Sergio has been there for a long time. I can count on him with the car of my car. I don't like change and the consistency of this dealership suits me just fine. More
I couldn't ask for better service Service is always great. I couldn't ask for anything more. I'm always greeted with a smile from Sergio Herrera. He's just so attentive and helpful. Service is always great. I couldn't ask for anything more. I'm always greeted with a smile from Sergio Herrera. He's just so attentive and helpful. I wouldn't go anywhere else for service. More
Wow-excellent service! Brought my BMW I. For an issue with the air conditioner. Worked with Pamela Allen at the Ontario location and she is always so pleasant to work with. Brought my BMW I. For an issue with the air conditioner. Worked with Pamela Allen at the Ontario location and she is always so pleasant to work with. Every time I bring my car for service she takes great care of me. From the time I pulled up and walking out with a loaner vehicle was about 15-20 mins which is perfect! I trust Pamela and this BMW service with me car and my money. (Which is very hard to find) Thank you so much! More
A very satisfied customer I have nothing but good things to say about the service I receive at BMW of Ontario. All of the employees there make you feel at home and really care I have nothing but good things to say about the service I receive at BMW of Ontario. All of the employees there make you feel at home and really care about what they do. Truly great customer service. More
Excellent service I have always had a great experience with the service department. Pamela is extremely helpful even if the work is not done immediately. You can say w I have always had a great experience with the service department. Pamela is extremely helpful even if the work is not done immediately. You can say what problem you are having and right away its explained in detail. You can even call on the phone and get your questions answered. Pamela goes above and beyond to satisfy a customer. A pleasure to work with when you need help. More
Consistently good service I've always had good experiences at this dealer. Not only do they provide great service to me and my car, but I get my car washed to boot. I've always had good experiences at this dealer. Not only do they provide great service to me and my car, but I get my car washed to boot. More
Very Professional BMW of Ontario has very friendly staff. I usually get my car back the same day when I take it in for service. My advisor Sergio goes out of his way BMW of Ontario has very friendly staff. I usually get my car back the same day when I take it in for service. My advisor Sergio goes out of his way to get the job done. More
VIP treatment I love the fact that my advisor always remembers my name and greets me promptly when I arrive for service. The young people that greet you when you a I love the fact that my advisor always remembers my name and greets me promptly when I arrive for service. The young people that greet you when you arrive also do a great job and are very friendly and helpful. I love the VIP treatment here. More
I couldn't ask for more My guy Sergio always gives me great service, personal attention, and has great follow up. Everytime I take my car in for service I can wait and he ge My guy Sergio always gives me great service, personal attention, and has great follow up. Everytime I take my car in for service I can wait and he gets it done very quickly. I really couldn't ask for more. I love the great service. More