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BMW of Ontario

Ontario, CA

4.9
783 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 783 reviews

August 31, 2019

Unexpected breakdown I had to have my car towed in because it started stalling on me and I didn't feel safe driving it. I couldn't accompany the tow driver so I got a pho More

by Screamin' Demon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 31, 2019

They keep me coming back I like the fact that Sergio has been there for a long time. I can count on him with the car of my car. I don't like change and the consistency of th More

by Happy feet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 31, 2019

I couldn't ask for better service Service is always great. I couldn't ask for anything more. I'm always greeted with a smile from Sergio Herrera. He's just so attentive and helpful. More

by The Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 30, 2019

Wow-excellent service! Brought my BMW I. For an issue with the air conditioner. Worked with Pamela Allen at the Ontario location and she is always so pleasant to work with. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
August 30, 2019

A very satisfied customer I have nothing but good things to say about the service I receive at BMW of Ontario. All of the employees there make you feel at home and really care More

by Angie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 29, 2019

Excellent service I have always had a great experience with the service department. Pamela is extremely helpful even if the work is not done immediately. You can say w More

by Juby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
August 28, 2019

Consistently good service I've always had good experiences at this dealer. Not only do they provide great service to me and my car, but I get my car washed to boot. More

by Nitro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 28, 2019

Very Professional BMW of Ontario has very friendly staff. I usually get my car back the same day when I take it in for service. My advisor Sergio goes out of his way More

by Mareea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 23, 2019

VIP treatment I love the fact that my advisor always remembers my name and greets me promptly when I arrive for service. The young people that greet you when you a More

by Janie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
August 22, 2019

I couldn't ask for more My guy Sergio always gives me great service, personal attention, and has great follow up. Everytime I take my car in for service I can wait and he ge More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Aug 22, 2019 -

BMW of Ontario responded

Irma, thank you for letting us know that Sergio takes great care to make sure that your needs are met. It's always a pleasure to see you. Let us know when we may assist you further.

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