BMW of Ontario

Great Service! What an experience!!! Other than having to play phone tag... Pam in the repair shop is great! She was able to get my glove box fixed for $15. Lol Cra What an experience!!! Other than having to play phone tag... Pam in the repair shop is great! She was able to get my glove box fixed for $15. Lol Crazy, right? The lowest my bill has ever been there! When I picked up my car she paired my phone and loaded my contacts in my car. Above and beyond! More

Great Advice on a HOT day! I actually didn't get a chance to bring my car into the service department, but when I called and spoke with a woman named Pam Allen, she advised me t I actually didn't get a chance to bring my car into the service department, but when I called and spoke with a woman named Pam Allen, she advised me that the only wrong with my car was the setting I had my a/c on, LOL. Go figure! She saved me time and money by guiding me over the phone. Thank you BMW of Ontario, it was just User Error :) More

Just Find Pamela Allen The shining star at Ontario BMW Service is Pamela Allen. I will save you the long drawn out story of battling the automatic phone lines, customer serv The shining star at Ontario BMW Service is Pamela Allen. I will save you the long drawn out story of battling the automatic phone lines, customer services representatives not returning phone calls, managers not following up regarding a part and the technician that damaged my seat. Through it all, I found Pam who understood my frustrations, went the extra mile to ensure my car was fixed appropriately, provided a loaner car, and took a personal interest in my car like it was hers. Tip 1: Get Pamela's email address. That is the most efficient way to communicate with her. With her email address, you become not just a customer but treated like family. More

Pamela Bryant Pamela always returns my calls, I never have to wait a day or two for her to return my calls. I have always been satisfied with the service I receive. Pamela always returns my calls, I never have to wait a day or two for her to return my calls. I have always been satisfied with the service I receive. I highly recommend her. More

Best customer service I've been coming to BMW Ontario for many years and Pamela Allen is one of the most helpful and nicest people I've across at any dealership . I hi I've been coming to BMW Ontario for many years and Pamela Allen is one of the most helpful and nicest people I've across at any dealership . I highly recommend her. More

Great Customer Service by Pamela Allen Pamela really came through given that it was a holiday weekend and was able to provide a loaner call at the last hour. Thank you! Pamela really came through given that it was a holiday weekend and was able to provide a loaner call at the last hour. Thank you! More

Incredible Customer Sevice once again pamela allen assisted our family with their customer service needs and requirements for our bmw. she is such an asset for ontario bmw. once again pamela allen assisted our family with their customer service needs and requirements for our bmw. she is such an asset for ontario bmw. More

Incredible customer service by Pamela allen Once again Pamela Allen provided exceptional customer service and a wonderful experience at ontario bmw! I can always count on her to take care of my Once again Pamela Allen provided exceptional customer service and a wonderful experience at ontario bmw! I can always count on her to take care of my BMW service needs! She's absolutely amazing!!! More

Incredible customer service by Pamela Allen Once again Pamela Allen assisted our family with the service needs for our BMW. She exemplifies customer service at its best ! She is truly amazing! Once again Pamela Allen assisted our family with the service needs for our BMW. She exemplifies customer service at its best ! She is truly amazing! More

Most Excellent, Knowledgeable, & Comforting Service!! Every time I've taken my car in for service I've received nothing but the BEST support! Pamela Bryant always goes the extra mile with a smile! There h Every time I've taken my car in for service I've received nothing but the BEST support! Pamela Bryant always goes the extra mile with a smile! There have been times where I didn't think I needed to do certain repairs and she was able to explain her recommendations in such a way in which you knew she was genuinely concerned for the well being of you and your family. She's Awesome! More