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BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,600 Reviews

1,600 Reviews of BMW of Orland Park - Service Center

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November 19, 2024

James has been amazing, honest and pretty quick to help out when needed. He’s got a my go to man there. More

by RYANMORRAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

BMW of Orland Park responded

Ryan, we're delighted to hear that James has been your go-to person at BMW of Orland Park! Thanks for sharing your experience with us.

November 19, 2024

This dealership is very professional and thorough. I will return with any future repair work. More

by CHASM1232000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

BMW of Orland Park responded

Thank you for the great review. We look forward to seeing you again at BMW of Orland Park!

November 18, 2024

Great service! ,I got there before my scheduled appointment & they were able to service me. More

by LASHANDABROWN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Nov 18, 2024 -

BMW of Orland Park responded

Thanks so much for your review. We look forward to your next visit to BMW of Orland Park!

November 17, 2024

The service was excellent; Tony provided great assistance and was very courteous. I would recommend More

by RENEEBANKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Nov 18, 2024 -

BMW of Orland Park responded

Renee, it was Tony and our team's pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

November 17, 2024

Very helpful great dealership, everything we need help with they always help out, 10 out of 10 More

by KAMINSKII18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Nov 18, 2024 -

BMW of Orland Park responded

We are here to help with any of your automotive needs. Thank you for being a loyal client of BMW of Orland Park!

November 17, 2024

Tony and the entire service team are extremely professional and actually understand and listen to their customers. Tony understands us " M guys" very well as we are very particular with our cars. More

by orange audi rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
Nov 18, 2024 -

BMW of Orland Park responded

It's fantastic to hear that Tony and the service team at BMW of Orland Park provided such attentive and professional care. We appreciate your trust in us, especially when it comes to understanding the unique needs of our customers. Thanks for choosing us!

November 16, 2024

It is a great experience to come to this place, the service is excellent and they always clarify your doubts. Dion and Rich are great people! More

by YESSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

BMW of Orland Park responded

We're delighted to hear that Dion and Rich provided excellent service during your visit to BMW of Orland Park! Thank you for sharing your positive experience with us.

November 15, 2024

Great service from Cory (service team rep). The video from the mechanic showing the completed work was nice. The loaner car experience was fantastic. More

by MARCWHITE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Nov 18, 2024 -

BMW of Orland Park responded

Marc, we're delighted to hear that Cory and the team at BMW of Orland Park provided you with great service. It's wonderful that you appreciated the mechanic's video and enjoyed your loaner car experience! Thanks for sharing your feedback!

November 15, 2024

Ongoing review of current project . .. due to the age of my vehicle, we ran into a few complications, but the teamwork and shared communication is helping us to resolve all related outst More

by THGLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Schneider, SF; Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts, Tony Scanlon
Nov 15, 2024 -

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're glad to hear that our team's communication and collaboration are helping address the complications. We appreciate your patience and trust in us as we work through this project together.

November 15, 2024

Great service team. Communicates in great detail and is very informed. Regularly deliver as promised. More

by cfunke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

BMW of Orland Park responded

Thank you for highlighting the excellent service from our team at BMW of Orland Park! We're glad to hear that communication and reliability met your expectations. We look forward to serving you again in the future!

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