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BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.6
953 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
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9702 Reistertowns Road

Owings Mills, MD

21117

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Showing 953 reviews

April 09, 2025

We always have superb experience. The staff at the dealership is most courteous, and our Service Adviser Mr. Mark Johnson is professional and attentive to our needs. We cannot be happ More

by PKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review! We're thrilled to hear that you always have a superb experience at BMW of Owings Mills. It's great to know that Mark Johnson and our team have been attentive to your needs and provided you with the professional service you deserve. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

I’ve been coming to this dealership for service for 15 years. Always a great experience here. Mark is always pleasant, efficient, and professional and goes above and beyond to provide excellent service! More

by cwalker1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
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Apr 08, 2025 -

BMW of Owings Mills responded

Thank you for your amazing review! We truly appreciate your loyalty to BMW of Owings Mills over the past 15 years. It's fantastic to hear that Mark consistently provides you with pleasant and professional service. We look forward to continuing to serve you and hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

Helpful and detailed oriented for my vehicle as always I highly recommended for any BMW owners for their service More

by hmeilaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

BMW of Owings Mills responded

Thank you for your glowing review! We're thrilled to hear that you found our service helpful and detailed, especially for your BMW. Your recommendation means a lot to us at BMW of Owings Mills. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 08, 2025

Five-Star Service Every Time! The BMW Owings Mills Service Department consistently delivers an exceptional experience. From the moment you walk in, you’re greeted with professi More

by revmstee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 08, 2025 -

BMW of Owings Mills responded

Thank you so much for your fantastic review! We're thrilled to hear that you consistently receive exceptional service at BMW of Owings Mills. It's great to know that our team, especially Mark, made your experience seamless and stress-free. Your trust in us means everything, and we appreciate your high recommendation. We look forward to serving you and your vehicle again in the future! Sincerely, The Team at BMW of Owings Mills

April 07, 2025

The whole team was excellent. Thank you Imran, Allie and Karen. Service team missed some items but nothing major. More

by jagmeetmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie
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Apr 07, 2025 -

BMW of Owings Mills responded

Thank you for your thoughtful feedback! We're so glad to hear that Imran, Allie, and Karen made a great impression—your shoutout means a lot to the whole team. We apologize for the minor oversight from our service department and appreciate your understanding. Your experience matters to us, and we’ll use your feedback to keep improving. Looking forward to serving you again soon! Imran

April 05, 2025

Great people, great service. Michelle is wonderful as interim service manager! All work was done quickly and correctly. More

by SRF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team at BMW of Owings Mills, and we appreciate your shoutout to Michelle as our interim service manager. We're glad the work was done quickly and correctly for you. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you for the fantastic feedback! We’re so glad you had a great experience and that everything was handled quickly and correctly. Michelle will be thrilled to hear your kind words—she’s doing an amazing job, and we’re lucky to have her. We truly appreciate your support and look forward to seeing you again!

April 05, 2025

My service advisor is Mark,he's great! Saleman Eric is great man as well.Thee best BMW location. More

by ZEBEE_ZEEBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 06, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark and Eric provided you with great service during your visit to BMW of Owings Mills. We pride ourselves on delivering exceptional experiences and are grateful for your kind words. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you so much for the kind words! We're thrilled to hear that Mark and Eric took great care of you. It means a lot to be called "the best BMW location"—we're honored! We'll be sure to pass along your compliments to both of them. Looking forward to your next visit!

April 05, 2025

Amazing customer service. Karen is now like family. So warm, knowledgeable and attentive. Thank you! More

by TD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear you had an amazing experience at BMW of Owings Mills. It's wonderful to know that Karen made such a positive impact during your visit. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you so much for the heartfelt review! We love hearing that Karen made such a strong connection—she truly cares about every guest, and your kind words mean the world. We'll make sure she sees this! You're part of the BMW of Owings Mills family now, and we can't wait to welcome you back!

April 04, 2025

All of my concerns were addressed and the technician dug into the issues and solved them More

by twobecks1
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

BMW of Owings Mills responded

Thank you for your fantastic review! We're thrilled to hear that all of your concerns were addressed and that our technician was able to dig into the issues and resolve them for you. At BMW of Owings Mills, we strive to offer excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience! We're so glad to hear that your concerns were thoroughly addressed and that our technician was able to get to the root of the issues. Providing quality, attentive service is our top priority, and it’s great to know we delivered. We appreciate your trust and look forward to serving you again!

April 03, 2025

I love dealing with BMW of Owings mills. It makes my experience so much easier. Thank you. Derek is amazing More

by pisaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran Javed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

BMW of Owings Mills responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that you love your experience with BMW of Owings Mills and that Derek made such a positive impact. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

Apr 07, 2025 -

BMW of Owings Mills responded

Thank you so much for your kind words! We're thrilled to hear that your experience at BMW of Owings Mills has been smooth and enjoyable. We'll be sure to pass along your compliments to Derek—he’ll be so glad to hear it! We truly appreciate your support and look forward to seeing you again soon. Imran Javed

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