Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.7
1,351 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Contact Dealership
View Awards

9702 Reistertowns Road

Owings Mills, MD

21117

Directions

By Type

Showing 1,351 reviews

August 31, 2025

The car was delivered in a beautiful condition. Th best thing was the tech support person who spent the time to review all of the features to be programmed. My experience with other dealers has lac More

by hweinersbw
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that your car was delivered in beautiful condition and that our tech support person was able to provide you with a thorough overview of all the features. At BMW of Owings Mills, we strive to offer an exceptional experience, and it’s great to know we exceeded your expectations. We look forward to welcoming you again in the future! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

Communication was great through the entire process. Everything was thoroughly explained as well as expected costs More

by cwormell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We are thrilled to hear that communication was great throughout your experience at BMW of Owings Mills and that everything was thoroughly explained. Your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

August 31, 2025

There was a Lack of communication and I had to reach out to to know the status of my vehicle More

by ZACHARYMINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience with us. We understand how important communication is during the vehicle service process, and we appreciate your feedback regarding the updates on your vehicle. If you have any further concerns or if you'd like to discuss this matter, please feel free to reach out to us at BMW of Owings Mills. Our team is here to assist you and ensure a better experience in the future. Sincerely, The Team at BMW of Owings Mills

August 31, 2025

The collision center is top notch! !! Mike and his team could not have done a better job!! More

by METRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Etridge
Report | Print
Aug 31, 2025 -

BMW of Owings Mills responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience at BMW of Owings Mills' collision center. Mike and his team take pride in their work, and it’s wonderful to know their efforts made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

August 30, 2025

Karen Anderson was great! !! she was pleasant and she cared!! she was also awesome with her follow up!! More

by jasmine42691
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Jasmine! We’re thrilled to hear that Karen provided you with such a positive experience at BMW of Owings Mills. Her dedication to our customers is truly appreciated. We hope to see you again soon! Sincerely, The Team at BMW of Owings Mills

August 29, 2025

Surprisingly reasonable price from a dealer, service advisor is quick to respond and waiting area is decent. Video review of my car is always a nice touch. More

by toseankim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2025 -

BMW of Owings Mills responded

Thank you for your positive review! We're thrilled to hear that you found our prices reasonable and appreciated the quick response from our service advisor. It's great to know you enjoyed the video review of your car as well. We strive to provide a comfortable waiting area at BMW of Owings Mills and are glad you noticed. Looking forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

August 28, 2025

I was able to get an appointment quickly and easily, my car was serviced, vacuumed and washed. It was a great experience. More

by leahzgmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Aug 28, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful feedback, Leah! It's fantastic to hear that you had a great experience at BMW of Owings Mills and that we could accommodate your appointment quickly. We appreciate your kind words about our service team. Looking forward to seeing you again for your next visit! Sincerely, The Team at BMW of Owings Mills

August 28, 2025

Friendly, efficient and expedient. They accommodated my work schedule and I was able to buy my car in the evening. More

by carollynncox78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

BMW of Owings Mills responded

Carolyn, thank you for your wonderful review! We’re delighted to hear you found our team at BMW of Owings Mills friendly and efficient. It's great that we could accommodate your schedule and make your car-buying experience so convenient. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

August 27, 2025

Mark Johnson is a very knowledgeable person to work with. He is always a pleasure to have as my service advisor. This is one of the best BMW dealerships that I have been to throughout the country and love c More

by anthonybmp02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2025 -

BMW of Owings Mills responded

Thank you for the wonderful review, Anthony! Our team is thrilled to hear about your positive experience with Mark as your service advisor. At BMW of Owings Mills, we strive to provide top-notch service and it’s great to know we have met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Team at BMW of Owings Mills

August 24, 2025

I always feel like I'm the only customer Mark Johnson is servicing. He's always very accommodating, gives thorough explanations and of course, is extremely knowledgeable and professional. More

by micmac55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2025 -

BMW of Owings Mills responded

Thank you for your feedback! We’re happy to hear that Mark provided you with exceptional service at BMW of Owings Mills. His commitment to making every customer feel valued and informed truly makes a difference. We look forward to seeing you again soon. Sincerely, The Team at BMW of Owings Mills

1
...
18
19
20
...
136