BMW of Owings Mills

Exceptional I have given Northwest BMW a five star rating based on the service I received from the time I entered the showroom to the completion of my test Drive I have given Northwest BMW a five star rating based on the service I received from the time I entered the showroom to the completion of my test Drive. Karen Anderson was committed to my needs as a consumer based on my preferences and financial status. Her ability to meet my needs with honesty was crucial in my decision to purchase my vehicle. Thank you so much!!! More

A new car without all the gamesmanship This is our first BMW and the purchase experience was calm, step by step. The discount off MSRP was competitive with another dealer, yet the lease pa This is our first BMW and the purchase experience was calm, step by step. The discount off MSRP was competitive with another dealer, yet the lease payment prepared by Northwest was much lower. At that point we decided to finalize the lease with Northwest. Teah has provided a stressfree delivery experience, no surprises. My wife and I felt that we understood the dollars and cents of the deal, and that we were working with people who valued their integrity and behaved accordingly. Highly recommend Northwest BMW to new or repeat BMW customers. More

The best experience ive ever had at a dealership I originally came in with my wife just to look at a couple cars because we are still early in our search. Kessai greeted us and instead of trying to s I originally came in with my wife just to look at a couple cars because we are still early in our search. Kessai greeted us and instead of trying to sell sell sell he took time to make sure we understood all of BMW models to see which one would best for us. I never got the pushy salesman vibe from him he was more of a car consultant. He even convinced us to test drive something I was adamant against at first. He has certainly made it easier for us to decide where we want to purchase our car when we are ready! More

Amazing dealership I came in for a test drive and met an amazing dealer named Kessai. He had great energy and gave me all the information I needed. I came in for a test drive and met an amazing dealer named Kessai. He had great energy and gave me all the information I needed. More

Excellent experience from start to finish! Northwest BMW stands out above any other BMW dealership in the Northeast! All Northwest BMW advisors and managers operate in an open, transparent and Northwest BMW stands out above any other BMW dealership in the Northeast! All Northwest BMW advisors and managers operate in an open, transparent and honest manner. Karen Anderson is the most capable, professional and responsive BMW Sales Advisor me and my wife have ever worked with by a large margin! Frank DiBlasi is highly responsive to customer input and questions. David (BMW Genius) helped us get acquainted with the new vehicle in a timely and meaningful manner. Even though we live an hour away from Northwest BMW, this will be our dealership for purchasing all future vehicles. Thank you Northwest BMW!! More

Great Dealership Very courteous and knowledgeable. Kessai listened to our needs and took the time to help us find the perfect car for us. We are very happy with our pu Very courteous and knowledgeable. Kessai listened to our needs and took the time to help us find the perfect car for us. We are very happy with our purchase and plan to return for our future car. More

A very pleasant and easy process Our experience with Northwest BMW and Eric Lowery was pleasant, professional and and easy. We appreciate their willingness to work with us in good fai Our experience with Northwest BMW and Eric Lowery was pleasant, professional and and easy. We appreciate their willingness to work with us in good faith. I wouldn’t hesitate to purchase a vehicle with them in the future. More

Excellent Service Always excellent service from Eric. This is why I'm a repeat customer. I woulld recommend Eric and this dealership to my friends and family. Always excellent service from Eric. This is why I'm a repeat customer. I woulld recommend Eric and this dealership to my friends and family. More

Great experience! I had a great experience with Keith Wehner. He is professional, helpful, and makes you feel like family. He reached out to me after chatting online an I had a great experience with Keith Wehner. He is professional, helpful, and makes you feel like family. He reached out to me after chatting online and was helpful all along the way. Thanks, Keith! More

New SUV Karen and the entire group at Northwest BMW helped make this very important choice a pleasant and rewarding experience. I spent months researching ve Karen and the entire group at Northwest BMW helped make this very important choice a pleasant and rewarding experience. I spent months researching vehicles and was inundated with car facts and data. Instead, Karen took the time to analyze our needs and preferences and offer choices in line with our individual styles. More