BMW of Owings Mills

Great Team The thing that I appreciate the most about the dealership is that they worked together through my whole buying experience. From sales, to client serv The thing that I appreciate the most about the dealership is that they worked together through my whole buying experience. From sales, to client services to finance I thoroughly enjoyed the experience. The dealership worked hard for my business and wanted to make sure I was satisfied. That effort goes a long way in my book. More

An Amazing Experience I just leased a 2015 528i and I was so appreciative of the assistance I received in choosing the BEST option for me. I had a few options, though Barba I just leased a 2015 528i and I was so appreciative of the assistance I received in choosing the BEST option for me. I had a few options, though Barbara Ryland was thorough in helping me decide which would be in my best interest, and I appreciate that. She was patient with me and took extra time making sure that I had everything that I hoped for. She was amazing! The entire team at Northwest was always so welcoming. Bob Harris was so nice he felt like an old friend and Janee Clark was a breath of fresh air. I am more than happy with my decision and grateful for the experience, especially the assistance from Barbara. I would recommend any of my friends and family to Barbara and the team at Northwest BMW. Thank you for everything! More

Exciting experience This is my first BMW, and I have to say that the whole experience was positive. Everyone was kind and patient with me as I quibbled over colors. Comin This is my first BMW, and I have to say that the whole experience was positive. Everyone was kind and patient with me as I quibbled over colors. Coming into the dealership was fun, exciting, and a satisfying time for me. I love my car. More

Amazing experience Just purchased a 328i and was incredibly impressed with the professionalism of the entire team. No pressure sales, informative sales rep, and extremel Just purchased a 328i and was incredibly impressed with the professionalism of the entire team. No pressure sales, informative sales rep, and extremely courtesy assistance throughout the entire experience. More

Great service with no pressure to buy From the moment I walked in to the moment I walked out, I was treated with respect and kindness by Britton, John Kim, and entire staff at Northwest. T From the moment I walked in to the moment I walked out, I was treated with respect and kindness by Britton, John Kim, and entire staff at Northwest. There was never pressure to buy and Britton had answered all my questions in a timely manner and was always helpful. I went to numerous dealerships and didn't get the amazing service like I did at Northwest. The guys in sales and service are all friendly and very pleasant. I bought the 2016 X5 and very pleased I bought here and will be back in few years to get another one. Great job Britton!! More

They always give excellent service. Rick Buckley showed a lot of patience, kindness, knowledge, expediency to get me my car. Northwest were always available for service to my vehicle an Rick Buckley showed a lot of patience, kindness, knowledge, expediency to get me my car. Northwest were always available for service to my vehicle and never have wait long, they always had a loaner car if needed More

Took my 750li in for an routine maintance check up I give this dealership 10 stars if I could very helpful in everyday from start to finish service advisor Jeremy took care of me as soon as I arrived. I give this dealership 10 stars if I could very helpful in everyday from start to finish service advisor Jeremy took care of me as soon as I arrived. Following the young lady at courtesy loan desk helped me with picking out a loaner car and being helpful. Last for not least the technician who fixed my car told me everything he found on the car what needs replacing in the future and what to expect while driving the car with new updates to it. Patrick was awesome and will deal with agin in the future for servicing my car. Great job guys. More

X5 purchase My overall experience was great. Would purchase another vehicle here again. Every person I encountered during the process was very friendly, knowledg My overall experience was great. Would purchase another vehicle here again. Every person I encountered during the process was very friendly, knowledgable and made the purchase that much better. More

polite staff, knowledgeable, excellent service We gave an excellent rating because we had excellent experience at the dealership. We have ordered a car that was made specifically for our needs, tak We gave an excellent rating because we had excellent experience at the dealership. We have ordered a car that was made specifically for our needs, taking in consideration all the options we wanted. More

Excellent experience. The team at NW BMW was accommodating and outgoing, and they provided prompt and timely replies to requests and excellent service. They responded to ou The team at NW BMW was accommodating and outgoing, and they provided prompt and timely replies to requests and excellent service. They responded to our web-based queries regarding a new x5, and they provided a straightforward approach to car buying. When we had a minor technical issues after picking up our new vehicle, they addressed this promptly and were extremely apologetic and accommodating. We are now enjoying our new x5 and grateful for the efforts of the NW BMW staff for making our experience excellent. More