Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Owings Mills

Owings Mills, MD

Overview
Employees
Reviews
Vehicles
4.6
917 Reviews
BMW of Owings Mills is a family owned and operated dealership that opened our doors in 1997. We believe in treating others with the care and attention that we would expect ourselves. From our highly knowledgeable and trained staff to our beautiful and environmentally sustainable facility we are dedicated to providing you with the most pleasurable experience possible. BMW of Owings Mills is proud to serve the Baltimore region with quality BMW vehicles. With models like the 328i, 335i, 528i, X5, X3 and 535i, we have something for every taste, and every need. Come visit us to see our BMW vehicles and take one for a test drive. If you're looking for a Baltimore used BMW car, we can assist you there as well. Visit our inventory page to see the large collection of pre-owned vehicles to select from. Also be sure and check out our used car specials page for a great deal on a Baltimore area used car. But, BMW of Owings Mills is not just a good choice as your Baltimore BMW dealership, we also provide a full line of services dedicated to our Maryland customers. From auto repairs performed by expert mechanics, to OEM BMW auto parts, to financing assistance, Northwest BMW is the smart choice for your next vehicle, or other automotive needs. Come in and say "hi"! We're located at 9702 Reisterstown Rd., Owings Mills, MD 21117, or you can call us at 888-822-6997.
Contact Dealership
View Awards

9702 Reistertowns Road

Owings Mills, MD

21117

Directions

By Type

Showing 917 reviews

April 17, 2025

Great Service - Everyone was awesome. Everyone went the extra mile to provide great service. Excellent Service. More

by wendell.stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Lowery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Cushner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words, Wendell! We’re thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. Our team always aims to go the extra mile to ensure our customers are satisfied. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Very professional. Communication was on point. Recommended services to keep my car in top condition. Car was returned cleaned and ready for the road. More

by CBERSTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamaya Montgomery, Melina
Report | Print
Apr 18, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at BMW of Owings Mills. Our team is dedicated to providing excellent service and ensuring your vehicle is in top condition. We look forward to seeing you again for your next maintenance visit! Safe travels! Sincerely, The Team at BMW of Owings Mills

April 17, 2025

Always great service and communication. However, there was an issue with the way in which they left the top cover of my engine, which was loose and there was white stuff all over the cover More

by MEHARRIS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

BMW of Owings Mills responded

Thank you for sharing your experience! We appreciate your positive remarks about our service and communication at BMW of Owings Mills. I understand your concerns regarding the engine cover and the issue with the cleanliness under the hood. I'm glad to hear that Michelle was able to assist you effectively. Your feedback is invaluable to us, and we're committed to maintaining high standards. If you have any further concerns, please don't hesitate to reach out to us. We look forward to seeing you again! Sincerely, The Team at BMW of Owings Mills

April 16, 2025

Excellent service was provided and everything went easy and fast Smooth transaction. Will recommend to others. More

by sbernstein2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

BMW of Owings Mills responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with us at BMW of Owings Mills. It's great to know that the transaction was smooth and efficient. We appreciate your recommendation and look forward to assisting you and your friends in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

Well, this particular time I did not get a car inspection. My fluids were low on certain things, and they were not topped off. This experience just wasn’t the normal experience that I’ve had in th More

by Sean Perryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

BMW of Owings Mills responded

Thank you for your feedback, Sean. We appreciate you taking the time to share your experience with us. It's important for us to maintain high standards at BMW of Owings Mills, and we understand your concerns regarding the fluid levels and inspection. We strive to provide consistent service, and we encourage you to reach out to us directly to discuss this further. We value your input and hope to improve your experience in the future. Sincerely, The Team at BMW of Owings Mills

April 15, 2025

Great customer service/friendly fly and knowledgeable , ease of reservations, very clean facility, parts availability, More

by jennellst.john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review! We at BMW of Owings Mills appreciate your feedback about our friendly and knowledgeable team, as well as the ease of reservations and our clean facility. We strive to provide excellent service and are glad to hear you had a positive experience. We look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

Great service. On time. Did what they said they would do. No complaints at all. More

by pogocom
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bryanna
Report | Print
Apr 16, 2025 -

BMW of Owings Mills responded

Thank you for the wonderful review! We're thrilled to hear that you received great service and that everything was done as promised. Your satisfaction is our top priority at BMW of Owings Mills. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

Excellent customer service and communication! Drop off, loaner process and pick up are friendly and smooth. More

by sjshanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna
Report | Print
Apr 16, 2025 -

BMW of Owings Mills responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and communication at BMW of Owings Mills. It's great to know that the drop-off, loaner process, and pick-up were smooth and friendly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

April 15, 2025

Very professional. Quick and courteous service. Would recommend BMW of owings Mills to anyone looking for excellent car service More

by MDORSEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your recommendation and are thrilled to hear that you experienced quick and courteous service at BMW of Owings Mills. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

April 13, 2025

I was greeted in a very friendly manner especially with it being my first visit. Also even though my invoice was a little higher than expected the job was done right and my car is running great now. And th More

by JAMIL05158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna
Report | Print
Apr 15, 2025 -

BMW of Owings Mills responded

Thank you for your kind words! We're thrilled to hear that you had a friendly experience during your first visit to BMW of Owings Mills and that your car is running great after the service. It's wonderful to know that our team was able to assist you with a discount as well. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

1
...
6
7
8
...
92