BMW of Owings Mills

Wonderful car buying experience Best experience I ever had purchasing a car. I purchased an i3 and had a lot of questions about an electric car. I contacted Ken Hobbs many times w Best experience I ever had purchasing a car. I purchased an i3 and had a lot of questions about an electric car. I contacted Ken Hobbs many times with questions and he was always patient, friendly and knowledgeable and answered all of my questions. If I left a message he would promptly return my call. Can't say too many good things about him. The final paperwork was handled by Tyrone Greene. He was a joy to work with also. I especially enjoyed the extended test drive because it help to familiarize me withe the car before I took delivery. All in all...wonderful experience . More

Great Dealership I was actually looking for a Mercedes E350 when I decided to try out a BMW 535i xDrive. After driving this vehicle, I knew it was the car for me. Fr I was actually looking for a Mercedes E350 when I decided to try out a BMW 535i xDrive. After driving this vehicle, I knew it was the car for me. Frank, the sales employee, took time explaining all the features of the vehicle. He was knowledgeable about the Mercedes Benz and he was able to make educated comparisons. He wasn't trying to shove the vehicle down my throat like most salespersons do. I didn't buy the vehicle right away. I checked the prices of a comparable 535i at other car dealerships, but they couldn't beat Northwest BMW's price. About a week later, I was driving the 535i. More

A great buying experience that I would recommend. I was stressing about buying a new car, but my sales rep John was very knowledgable and kind. There was no pressure at all and I left the dealership I was stressing about buying a new car, but my sales rep John was very knowledgable and kind. There was no pressure at all and I left the dealership with a wonderful X3. I really like the fact that I can come back or call at any time with questions I may have. I will recommend this dealership and my salesman to all of my friends. More

Unlike Anything I Have Ever Experienced They kept welcoming me to the family. Although this is my second new vehicle purchase, never before have I felt that the excitement I felt for buying They kept welcoming me to the family. Although this is my second new vehicle purchase, never before have I felt that the excitement I felt for buying a new car was genuinely shared by all of the staff where I made the purchase. From the text messages to all of the warm smiles and congratulatory words, I understand why they say I will never drive any other make of vehicle again! More

Great service and even better car! From the start I never felt pressured by Tyrone! He was very professional and extremely helpful about every step of the way. Rarely do I deal with sal From the start I never felt pressured by Tyrone! He was very professional and extremely helpful about every step of the way. Rarely do I deal with sales people that are not pushy about the sale. Normally, I can tell when a person just wants to sell me a car to make a commission, and that's it. This was not the case with this dealership and with Tyrone. Everything was done at my pace and there was no pressure at any time. I came to test drive the car, and 4 days later I came back to buy it. Everything went well and the dealership took excellent care of me and my purchase. More

My New 2014 BMW 328i I had a great experience purchasing my new BMW. The best part of the experience was Karen and Ken. They are so polite and made me feel like part of th I had a great experience purchasing my new BMW. The best part of the experience was Karen and Ken. They are so polite and made me feel like part of the Northwest family. Thanks again. More

24 hr turn around on X3 Stayed late so I could see the available models, worked to earn my business and turned around the transaction in less than 24 hours. Have bought 3 car Stayed late so I could see the available models, worked to earn my business and turned around the transaction in less than 24 hours. Have bought 3 cars from NW BMW and will recommend them to others. More

Eric Robinson I had a great experience Northwesr BMW I went to 2 other dealers and they did not make me feel like Eric Lowery he is the best. I had a great experience Northwesr BMW I went to 2 other dealers and they did not make me feel like Eric Lowery he is the best. More

My pre-owned BMW 328i I've been doing business with Northwest for the last 4 yrs, and really see them as family. I would like to thank, Will, Paul, Bob, Rick, and Jim in th I've been doing business with Northwest for the last 4 yrs, and really see them as family. I would like to thank, Will, Paul, Bob, Rick, and Jim in the Service department for all the help they have provided me in the last years!! More

Great Internet-Based Experience I had a wonderful experience with Northwest and specifically Andy Sandles. I wanted to purchase a new vehicle and had minimal time to spend at the de I had a wonderful experience with Northwest and specifically Andy Sandles. I wanted to purchase a new vehicle and had minimal time to spend at the dealer. Andy help us iron out most of the details through email from the specific car and options to the price. Once at the dealer, we had a fun and educational test-drive thanks to Andy and a really positive friendly no-hassle experience with everyone. Andy went out of his way to make the process quick and effective, thank you. More