BMW of Owings Mills

The Go-To-Salesmen Looking for the right vehicle is an adventure even with the internet. You can look all over the web at different sites but when it comes to gathering Looking for the right vehicle is an adventure even with the internet. You can look all over the web at different sites but when it comes to gathering the correct info and insight as to what a vehicle can deliver to meet your needs you need the right knowledgeable person. Eric meet all the areas of assisting me I getting into the right vehicle. Eric is one of the most reliable individuals in the car sales field that I have come across. I found a vehicle and Eric with his advice and knowledge I made the right purchase and enjoy it every day. I would and have recommended Eric to anyone with a want and need for a vehicle. More

The Best Sales Rep I’ve EVER worked with. Mrs. Karen Anderson embodies “customer advocacy” in every true meaning of this phrase. She’s honest, an excellent listener, and a deal maker. I never Mrs. Karen Anderson embodies “customer advocacy” in every true meaning of this phrase. She’s honest, an excellent listener, and a deal maker. I never felt like I was being persuaded to purchase my BMW X5; upcharged to get features and capabilities I did not want or need; or made to feel my time, expectations, or experiences were not valuable or valued. From the moment I walked into the dealership I felt as if I belonged despite failure to wear business / business casual attire. Thank you. More

Amazing first class service! From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was t From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them! More

Fantastic experience This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I’m gettin This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I’m getting ready to introduce my son to both Teah and Frank. He is considering a BMW. That will be the 4th one from Northwest BMW in the past 2 year. Great customer service. They have surpassed my expectations. More

FABULOUS!! I’ve been buying cars from Eric for the past 8 years and I’ve never been disappointed. He always goes above and beyond for his customers and does ever I’ve been buying cars from Eric for the past 8 years and I’ve never been disappointed. He always goes above and beyond for his customers and does everything he says. Yesterday I was in and out of the dealership in a hour! Definitely would recommend Eric to anyone looking to purchase a car!! More

Great team! My salesman Russell Allen was simply awesome. He showed me what I was looking for and explained the car in detail. He was very professional and real My salesman Russell Allen was simply awesome. He showed me what I was looking for and explained the car in detail. He was very professional and really knew his cars. Everyone in the dealership made me feel welcome, they were all extremely friendly and helpful. More

The staff at Northwest BMW was kind and friendly I had an amazing experience with my Sales person Karen. She works with you and for you. Eveyone was so nice all the managers including the finance dep I had an amazing experience with my Sales person Karen. She works with you and for you. Eveyone was so nice all the managers including the finance department. I highly recommend Northwest BMW More

Team work My exception kind, loving, warm hearted sales person Karen Anderson and the entire Northwest BMW team are phenomenal. The best car dealership in the D My exception kind, loving, warm hearted sales person Karen Anderson and the entire Northwest BMW team are phenomenal. The best car dealership in the DMV area. More

Great Experience -Karen Anderson Couldn't have had a better experience with client advisor Karen Anderson and New Sales Manager Josh. Efficient, Client Focused and service oriented. Couldn't have had a better experience with client advisor Karen Anderson and New Sales Manager Josh. Efficient, Client Focused and service oriented. Easy to work with. Had the car ready for a test drive upon arrival. Were able to negotiate pricing over the phone, and get in the door, car detailed and signed paperwork and out the door on the way home in under 3 hours which is pretty good. More

Excellent! Everyone was very Professional. My Credit score was really low from dealers keep running my credit . Eric made sure he ran it twice and that’s it he p Everyone was very Professional. My Credit score was really low from dealers keep running my credit . Eric made sure he ran it twice and that’s it he promised he would get me out of there in the car I came for . And that’s exactly what he did ! I was so excited he was friendly I had my daughter with me he brought her crayons and coloring books to make sure she was occupied. He also brought her a snack . Such a friendly person and he stuck to his word so I would definitely recommend this dealership because of Eric . Thank you Eric I don’t know how to Thank you enough ! More