BMW of Owings Mills

Amazing customer service and great overall experience Straight away we were treated like valued potential customers. That's what I liked, there was no hard sell and George Borkowicz spoke more as if he wa Straight away we were treated like valued potential customers. That's what I liked, there was no hard sell and George Borkowicz spoke more as if he was trying to help us through the process of buying a car, whichever kind of car, and wherever to buy. It was all about helping us to make a decision. That put us at ease and helped us to make a thoughtful and non-pressure decision. George gave it his all without coming on strong; as I told him, he should work as a motivational speaker because his commitment and belief in his product was infectious. Great job. We also liked the support and professionalism of Tyrone Greene. He stepped in at the right time to help guide us toward deciding on and completing the sale. So well done. Janee was wonderful too. I've bought several cars over the years in various places and never had an experience like I did at Northwest BMW. I'll definitely refer friends and colleagues to this location, and when the day comes where I may need another car I know where I will be going. More

My overall experience was very good, When I decided to get ride of my car, my Sales person Mr. Kim was very helpful, he worked heard to get me what I wanted and what I can afford, the ma When I decided to get ride of my car, my Sales person Mr. Kim was very helpful, he worked heard to get me what I wanted and what I can afford, the manger can out and greeted me very nice. I am happy and satisfied with my new Purchase and will go back to North West BMW to get my next car and tell my friends and family. More

Eric Lowery is a great salesman .He assured us great help in Tyrone did an excellent job. No pressure. .Very professional. Eric put us in good hands..I love purchasing from this dealership and do plan to purchas Tyrone did an excellent job. No pressure. .Very professional. Eric put us in good hands..I love purchasing from this dealership and do plan to purchase again. More

John Kim was very helpful in finding me the car I wanted! Northwest has been servicing my cars for about 13 years. They always take care of me very promptly! John Kim helped me build the BMW I wanted & Northwest has been servicing my cars for about 13 years. They always take care of me very promptly! John Kim helped me build the BMW I wanted & did it very expediently! The sales Managers George & Chris are both very knowledgeable about purchasing! More

Satsified BMW Owner All I can say is that this dealership caters to your needs and wants. John Kim looked our for me going above and beyond. I can truly say that I am hap All I can say is that this dealership caters to your needs and wants. John Kim looked our for me going above and beyond. I can truly say that I am happy and satisfied with my new vehicle. Everyone between Jon, Paul, and Kenny did everything in their power to have me leave the lot with a smile. More

M6 Purchase I had a really nice experience with this dealership. The salesman (Angel) and staff were all very courteous and patient. They had the car that I wan I had a really nice experience with this dealership. The salesman (Angel) and staff were all very courteous and patient. They had the car that I wanted on the lot and the financing was quickly approved. Overall, it was a painless process, and I'm really enjoying the car. More

Very Smooth and professional I felt at ease with each of the employees in various positions who assisted me in the new car purchase process. All was completed quickly and efficie I felt at ease with each of the employees in various positions who assisted me in the new car purchase process. All was completed quickly and efficiently. More

Bought a car I wasn't looking for a car but was servicing my old car. The sales team was courteous transparent and efficient. No pressure at all. I wasn't looking for a car but was servicing my old car. The sales team was courteous transparent and efficient. No pressure at all. More

Hassle free, friendly and patient with my style. Answered all my questions and provided me with estimates and educated me. Although I changed my mind about what I was looking for several times Ken a Answered all my questions and provided me with estimates and educated me. Although I changed my mind about what I was looking for several times Ken and Angle worked with me every step of the way. Even the customer service woman an d Bob Harris were a pleasure. More

M4 sale John was fantastic through entire process. I buy a lot of cars and he is one of the best I have ever experienced. A quality guy John was fantastic through entire process. I buy a lot of cars and he is one of the best I have ever experienced. A quality guy More