BMW of Owings Mills - Service Center
Owings Mills, MD
185 Reviews of BMW of Owings Mills - Service Center
The service is always great whenever we go to Northwest BMW, from the pull in until the pick up. BMW, from the pull in until the pick up. More
If I could give a zero star I would. Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tr Dishonest in so many ways. Twice I paid for services they did not render but stated they did. When I reported it instead of telling the truth they tried to convince me I was wrong. When I asked them to put in writing what they were saying to me they refused. Will never go here AGAIN More
Mark is a great advisor, he is attentive and a great communicator for my service needs communicator for my service needs More
Service was very good. I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle I went in for an oil change and check tire pressure. They also wash the dust and dirt off my vehicle More
I had an appointment for the day after the that I had the work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happe work done on my car, but something came up and I had to change the appointment for a day earlier, I stopped by that Thursday and explained what happen and Derrick said no problem, bring the car in first thing in the morning for the next day, I was happy, thanks More
Mark is always courteous and professional whenever I bring my car in. He clearly explains the issues and provides updates when needed. bring my car in. He clearly explains the issues and provides updates when needed. More
The service is always good when with working with the service team (Michelle, Mark & Derrick) service team (Michelle, Mark & Derrick) More
MICHELLE IS A PLEASURE TO WORK WITH, SHe always goes up and beyond to assist and beyond to assist More
Wonderful service as usual! I started with Michelle and asked Bryanna to step in assist when she was unable to assist at that time. Bryanna helped me from that point forward an I started with Michelle and asked Bryanna to step in assist when she was unable to assist at that time. Bryanna helped me from that point forward and was excellent. I would be happy to work with Bryanna and/or Michelle for all of my future BMW needs! More