
BMW of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Purchasing Experience with a BMW Genius We had been shopping for a CPO BMW X5 for several months when we came across some solid inventory at Leith BMW in Raleigh. On arrival at the dealershi We had been shopping for a CPO BMW X5 for several months when we came across some solid inventory at Leith BMW in Raleigh. On arrival at the dealership Charles Thompson came out to greet us and after a short conversation to understand what we were looking for he began to show us examples that were relevant to our requirements. Within 20 minutes we were out for a test drive, and this is where the show began. Charles is a BMW product genius, he seemed to know every detail about the vehicles. Being a technically minded guy who appreciates attention to detail I tried to play stump the expert with him, and he knew it all. After the test drive we quickly worked through some pricing details and were next out for a quick appraisal of our trade in. We teetered back and forth in our decision for the next day and Charles hung in there with us, never pestering, but always being there to answer our questions. In over 20 years of car buying I have never met a sales representative like Charles, he's just the best at what he does! More
Great buying experience Great buy experience, service department is above average. Charles knows BMW features . great asset to leith cars. Would recommend for sure just purch Great buy experience, service department is above average. Charles knows BMW features . great asset to leith cars. Would recommend for sure just purchased a second car from Charles. More
Good car deals and better trade-in value I noticed the name Charles Thompson from Google reviews and decided to work with him for my 2018 BMW X1 xDrive. He was very pleasant to work with and I noticed the name Charles Thompson from Google reviews and decided to work with him for my 2018 BMW X1 xDrive. He was very pleasant to work with and knew the car details. I requested some details through email and response time was very quick and information was detailed. I went to another dealer before coming to Leith BMW and Leith BMW gave better price and gave much higher value for the trade-in value. Every time I buy a new car, the financing makes the experience horrible by trying to push me into buying all these additional services. Of course I rejected all, but the finance lady kept pushing. But they all seem to do that, not just here at Leith BMW. One other negative feeling I have is that the financing APR seemed bit higher than what I expected based on some Internet researching. I probably should have hold off the closing for few days and work with at least one local bank to see what APR they really offer. Unfortunately I didn't do that and just went with the rate that finance lady said was the lowest she could get. The APR they offered me was not horrible, but it just wasn't as good as what I had expected and hoped. So, in summary, the sales, especially Charles Thompson, was very good. And the financing, I never like financing unless they offer 0% APR. And I shall see how the service dept is when I come in for services... More
Excellent Customer Service My customer buying experience was wonderful! I took my 328i in for repairs and left the same day with a new X1! David in the sales department was extr My customer buying experience was wonderful! I took my 328i in for repairs and left the same day with a new X1! David in the sales department was extremely patient and professional! The entire team was second to none, I will definitely continue being a long-time customer and will recommend Leith BMW to friends and family. More
Ales osky is the best ,his customer service is excellent,I s Excellent service from ales olecky and harry helmer ,will definitely come again ,TNX For allowing me and my wife the opportunity to do business with Excellent service from ales olecky and harry helmer ,will definitely come again ,TNX For allowing me and my wife the opportunity to do business with Leith bmw More
Leith and Ales were great Really good dealership and sales person experience. I've been to many dealers and this was fast and pleasant. I worked with Ales. I called him the da Really good dealership and sales person experience. I've been to many dealers and this was fast and pleasant. I worked with Ales. I called him the day before and the car was ready More
Great Car Buying Experience! Leith is the best! They treat their customers right. This is my third vehicle from Leith BMW and I will never go anywhere else. If you have a problem Leith is the best! They treat their customers right. This is my third vehicle from Leith BMW and I will never go anywhere else. If you have a problem these people will make right. Charles Thompson on the sales side and Jason Williams on the service side. Unbeatable team. More
Amazing sales person Ales was very professional and knowledgeable. It was a very easy processing and totally stress free. He walked me thru every feature of car and how to Ales was very professional and knowledgeable. It was a very easy processing and totally stress free. He walked me thru every feature of car and how to use it. When we go to buy our next car we will definitely come back to Ales. More
Great experience in acquiring a CPO BMW 328i I worked with Jake Britt in my purchase of my CPO 2015 BMW 328i. From the very start of the sales cycle Jake was attentive and responsive. He listene I worked with Jake Britt in my purchase of my CPO 2015 BMW 328i. From the very start of the sales cycle Jake was attentive and responsive. He listened more than he spoke, which is what I believe distinguishes the true sales professional. I told him specifically what I wanted in my next car, he listened and made it happen. He also provided great "after the sale" service, when the car I purchased needed a few adjustments after it was delivered. I strongly recommend Jake and will be working with him again on my next purchase. More
Knowledgeable, friendly, courteous I was very pleased with the entire experience. I would and have recommended Jake at Leith BMW. He never pressured us at anytime during our visit. I I was very pleased with the entire experience. I would and have recommended Jake at Leith BMW. He never pressured us at anytime during our visit. I will buy from him again. More