BMW of Raleigh

Service which embodies the traditions of BMW. Words cannot adequately express the commitment to quality service as exhibited by Mr. Jimmy Daniel. During the purchase of a 2015 BMW 320, it was refr Words cannot adequately express the commitment to quality service as exhibited by Mr. Jimmy Daniel. During the purchase of a 2015 BMW 320, it was refreshing to receive an experience that cleary proritizes a sincere concern for the customer as an individual as opposed as a means to an end. His knowledge and sensitivity to my needs are only surpassed by his willingness to exert efficiency and professionalism in such a distinctive and yet subtle manner. As an expert in the field of social psychology, I assert that Mr. Daniel clearly embodies the standards established by the traditions and values of BMW. To that end, anyone who desires a first-rate encounter that represents a unique and balanced approach to customer service will not regret their decision in selecting Mr. Daniel of Leith BMW. Dr. Patrick Webb January 27, 2018 More

A credit to the brand As someone who began a relationship with BMW while living for several years in Germany during the early 1980's, I've seen the very best. The germans As someone who began a relationship with BMW while living for several years in Germany during the early 1980's, I've seen the very best. The germans are fanatics about their automobiles, worship of the blue and white roundel is common, and dealerships are where you find the high priests. In the US.....not so much. Oh sure, US car salesmen can talk a good line, but knowledge is superficial, and its all about "moving units". The sales crew at Leith are the exception, however, and you can sense both the reverence for automotive engineering and the genuine excitement they get from dealing with these beautiful machines. In such a world, Ales Olecky is quite at home, and his zeal during the sales process created an ambiance that was positively "bayerische" in character. That's what you want when you have yourself done extensive research, and you're paying $70K for a vehicle. Ales was well-informed, intuitive, considerate and kept me up-to-date. He gave me the name of the car-carrier ship (Green Highway) and I was able to track it across the Atlantic!! Another true-believer, Mitch Hart, went out of his way to give me a thorough briefing on my particular car on the day of sale. What more can I say....these guys are good. More

Excellent experience Barry was very helpful. I purchased a used Toyota Tacoma from the dealership and he made sure I understood everything and worked with me to help get m Barry was very helpful. I purchased a used Toyota Tacoma from the dealership and he made sure I understood everything and worked with me to help get me a good deal. I noticed that the passenger headrest was missing and even though the truck was sold "As Is" Barry worked hard to make sure I got the headrest from the previous owner. More

John Draz knows his Stuff. True Veteran with people skills! I couldn’t have asked for a better experience. My deal took a couple months to find the right car and financing. John is a no pressure sales person th I couldn’t have asked for a better experience. My deal took a couple months to find the right car and financing. John is a no pressure sales person that will hold your hand all the way across the finish line! Meanwhile you are not just finishing the race you will place in 1st every time with Mr Draz! BMW Expert John Draz! Anthony and Jenn Wade More

Jake was by far the best sales rep I've ever dealt with! I've been buying/leasing cars for over 40 years. Jake was easily the best rep I've ever encountered--hands down. He's honest, trustworthy and extra I've been buying/leasing cars for over 40 years. Jake was easily the best rep I've ever encountered--hands down. He's honest, trustworthy and extraordinarily dependable. He met every one of my requests in a respectful and highly responsive manner and he has an easy-going demeanor and can-do, get it down attitude that made the process a pleasure instead of the typical zero-sum approach I've encountered with others. He exemplifies superior client service. Leith management, you've got a truly exceptional guy in Jake. John Mazzarino More

BMW X1 RIchard Williams was great and made the car buying experience a positive one. He answered all my questions in a timely manner and was always availabl RIchard Williams was great and made the car buying experience a positive one. He answered all my questions in a timely manner and was always available for any assistance. It was a pleasure dealing with Leith BMW in Raleigh More

BMW did a N amazing Job getting me into my new car. John Draz was amazing. Very educated onThe product therefore assisting me in a wonderful experience with n N amazing Job getting me into my new car. John Draz was amazing. Very educated onThe product therefore assisting me in a wonderful experience with no second guessing. More

Yet again a great experience picking up my new 2018 X-3! This was the second time Ales assisted me with a purchase of a new BMW. He was very responsive to all my questions and kept me informed of the status. This was the second time Ales assisted me with a purchase of a new BMW. He was very responsive to all my questions and kept me informed of the status. Thanks Ales! More

"The Best Car Buying Experience" My daughter and I went in the dealership on a busy Saturday afternoon. She is close to turning 15 and we had started our search for her a car. BMW was My daughter and I went in the dealership on a busy Saturday afternoon. She is close to turning 15 and we had started our search for her a car. BMW was not on my radar however I knew we were going to purchase her a luxury crossover/small suv. We kindly asked Kent was it ok to sit in the showroom cars. He said, "Absolutely, sure go right ahead." Well she did sit in that cute X1 that day and the rest is history. He took the time to answer not only my questions but hers also. We told Kent our color choices and options that we wished for along with our budget. He started the search and within a couple of weeks he found the perfect X1. My husband and I went in for a test drive and for Kent to go over different options on the car with us. Kent was so easy to work with and very knowledgeable. My husband and I stressed in the beginning we didn't care for pushy salespeople nor did we do the back and forth. We only did a little negotiating, which is to be expected. All through text and email I might add. Once terms were reached we came in the dealership and finished up the paperwork. Business office manager Colleen was great to work with also. I think we not only purchased the perfect X1 for our daughter we gained a relationship with Leith BMW, especially Kent. Thanks a million for a wonderful buying experience Kent! I look forward to working with you again in the future. More

Needed a vehicle after an accident John Draz was fantastic. He made me feel comfortable and at ease at the showroom and while test driving such a powerful car. He walked us through the John Draz was fantastic. He made me feel comfortable and at ease at the showroom and while test driving such a powerful car. He walked us through the car purchase and made sure we understood what each form was we were signing. The service , knowledge and experience was great! That is the 2nd car we bought there and are very happy. More