BMW of Raleigh

Barry Frucht at Leith thank you for your excellent help to purchase the BMW and the useful knowledge. Its one thing to have all theses features but when you are guided correctly of how they are used it b to purchase the BMW and the useful knowledge. Its one thing to have all theses features but when you are guided correctly of how they are used it becomes useful. More

I want to acknowledge Barry Frucht at Leith BMW Raleigh for his excellent customer service and help over the many years that I have leased cars. Last week I decided to buy my current leased car, a 330E. for his excellent customer service and help over the many years that I have leased cars. Last week I decided to buy my current leased car, a 330E. Barry has always shown extensive knowledge on financing options as well as the BMW cars that might suit me. Its impressive how he has all the pros and cons of financing at his finger tips. Thanks Barry from Ralph Hodgson. More

Best in the biz! Ales has helped my husband and I purchase four cars at Leith BMW and there is no one we'd rather work with! His professionalism, attention to detail Ales has helped my husband and I purchase four cars at Leith BMW and there is no one we'd rather work with! His professionalism, attention to detail and knowledge is unmatched. We highly recommend asking for Ales on your next visit to Leith BMW! More

I have leased or purchased BMW's from Leith for over 20 years and have always had a great customer experience. Ales Olecky is extremely knowledgeable on all BMW models and he has been fantastic to work wi years and have always had a great customer experience. Ales Olecky is extremely knowledgeable on all BMW models and he has been fantastic to work with. More

Greg is very knowledgeable about BMW cars. Easy to work with, and no push. Highly recommended. Easy to work with, and no push. Highly recommended. More

Always the best service , in and out as best as possible , know their stuff ! Recommended often to others !! , know their stuff ! Recommended often to others !! More

After several awful dealership experiences working with Ales was a welcome pleasure. Polite, knowledgeable and low pressure. The dealership was fair in the trade and had a good selection of what we were lo Ales was a welcome pleasure. Polite, knowledgeable and low pressure. The dealership was fair in the trade and had a good selection of what we were looking for. Other dealerships lost our business with lack of options and horrible customer service and interactions. Ales is a keeper and we will be back when we are ready for another car purchase. More

Allow me to start by saying that my saleperson Greg Fielding is a five star and I wish I could separate him from Leith BMW. He was honest and direct with me regarding all my questions/concerns. Listen Fielding is a five star and I wish I could separate him from Leith BMW. He was honest and direct with me regarding all my questions/concerns. Listen to this, he actually did what he promised and valued my time as well. I normally don't expect much but Greg exceeded all expectations and he should be a mentor for others. Thank you so much for a great customer experiece. Now the business department at Leith BMW is completely different animal that I can not recommed. I asked numerous questions about purchasing an extended warranty. Greg communicated my questions and concerns to the business department in the hope that someone would contact me. I requested feedback on at least three occassions. It was communicated that someone called me and left messages when I know my voiucemail was not activated. After my purchase, someone called John Angilello from the business department was going to call me. Let's just say that I never heard from him which is an indication of how much I'm valued as a customer. During the paperwork process the extended warranty was discussed and now the prior received information completely change. I was told that I needed to purchase the warranty at purchasing to lock in the warranty price. Please note that I told something completely different just a week prior. In short, classic bate and switch at the last minute that leaves a bad taste in your overall BMW experience. Please note that I purchase my prior BMW from Leith and had a great experience a few years ago. This is a case where COVID changed the world and apparently how Leith BMW does business. One simple word and its transparency and you let me down when it came to the Extended Warranty. More

Ales was a pleasure to work with. He made the process extremely easy. Highly recommended. He made the process extremely easy. Highly recommended. More

Excellent customer service. I wanted to highly recommend this Leith BMW dealership to anyone looking for a new or used BMW I Initially worked with Greg Fielding in August lookin I wanted to highly recommend this Leith BMW dealership to anyone looking for a new or used BMW I Initially worked with Greg Fielding in August looking for a X7 and then after a visit to the dealership, I had to hold on to buying X7. But he consistently followed up with all the listing he had even though I had stopped responding to him due to other priorities. Finally, when I was ready by October; he made this the easiest, fastest and overall best car buying experience I have ever had. The pre-owned X7 had few things to be taken care of and Greg took care of all for me without even me asking for few things. He went above and beyond a typical sales rep and showcased one of the best service/delivery excellence. He was patient and listened to everything we asked and noticed on the car. Overall, it was a great car buying experience and Greg made it simple for us. Highly Recommend this dealership. More