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BMW of Raleigh

Raleigh, NC

4.9
2,335 Reviews
Ever since 1971, we’ve been in business in North Carolina; taking care of the automotive needs of Raleigh BMW car owners. We’ve changed many things as we continually strive to improve. As our company grows in the Northeastern research triangle park of Raleigh and evolves to better serve you, there’s one thing you can be sure that will remain constant: Our focus on providing the highest quality products and services that represent the great value you have made on your BMW investment. So stop by today and drive away with the BMW vehicle of your dreams! We Serve Greater Raleigh – Cary And Beyond Our dealership puts a lot of emphasis on investing in our customers through the quality of service and attention to detail each one of our staff members is trained to give. Along with investing in our customers we are also committed to investing in our employees and the community around us. We've committed to providing an outstanding work environment and creating long-term, mutually beneficial employment relationships with our associates, who are among the finest in the business. Also, we seek to be good corporate citizens in every way possible. We're very proud to support many of the Raleigh and Cary area’s charitable organizations, allowing us to "give back" to the community we call home. So if you are looking for a quality new or used BMW vehicle BMW of Raleigh is your one stop shop. Get a quick quote online or come into our showroom to discuss financing options with one of our trained financing staff members and you will see the BMW of Raleigh difference! Check Out The Best BMW Service Center in Raleigh Customers come from all over to experience our first class service department! All of our BMW service workers at BMW of Raleigh are highly trained and certified technicians that will keep your vehicle purring like the brand new car you first drove off the lot! All of our technicians will make you feel comfortable and ensure that you have a good experience in our waiting room. If you a
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5603 Capital Blvd

Raleigh, NC

27616

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Showing 2,335 reviews

April 07, 2022

I have had my BMW serviced at Leith BMW for quite sometime. I’m also not one to stop and take the time out to share a review, however, this is by far a good reason to share my experience that I have More

by KimCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

BMW of Raleigh responded

Thanks for trusting the Leith BMW team to take care of your vehicle. We appreciate your kind words about Jason, and we will be sure to let him know how grateful you are for his help. Your confidence in our work is appreciated, and we wish you many miles of smooth driving down the road.

April 04, 2022

We just had yet another outstanding car leasing experience at Leith BMW this weekend when we received our new BMW i4 EDrive 40. We have been working with Ales Olecky since we moved back to the area More

by BradK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

BMW of Raleigh responded

Brad, thank you for taking the time to review us! We appreciate your business over the years and are glad to hear that you are so confident in Ales to get the job done. We will be sure to pass on the kind words to him. Drive safely in your new BMW i4 eDrive40, and we hope to see you back at Leith BMW!

April 04, 2022

Our 3rd BMW purchase here at Leith. Honest, professional, and fair dealership. Our sales rep, Ales, is a penultimate professional. More

by AngelaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

BMW of Raleigh responded

Angela, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Ales and the Leith BMW team. We appreciate your repeat business and are wishing you safe travels in your new vehicle!

April 04, 2022

Ales is a blessing to the dealership and his customers. He stayed in touch throughout the waiting period as my car was delayed due to micro ship availability. This is the second car I have purchased throug More

by Robertson-Truxal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Winters
Apr 05, 2022 -

BMW of Raleigh responded

Thank you for taking the time to review us! We are so glad to hear that Ales went the extra mile to assist with your purchase. Enjoy your new vehicle, and we hope to work with you again at Leith BMW!

April 01, 2022

This dealership came recommended to me and I was not disappointed. Things I appreciated; Ales' honesty, kindness, and promptness. I have nothing negative to say about this dealership or any of the emplo More

by BAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

BMW of Raleigh responded

We're so glad to hear we met your expectations! It's wonderful that our team's straightforward and transparent care impressed you, and the Leith BMW team looks forward to our next opportunity to go the extra mile for you, Ann!

March 31, 2022

The dealership has a atmosphere that is relaxed and is filled with knowledgeable, helpful employees More

by davemulley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

BMW of Raleigh responded

Dave, thank you for the great review! We are so glad to hear that you had a successful experience working with the Leith BMW team. Drive safely, and we hope to see you back again down the road!

March 30, 2022

If you want to buy a car from BMW, Ales is you #1 guy to see. Very pleasant experience. From ordering to receiving my car Ales was on top of his game. More

by Serge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

BMW of Raleigh responded

Customer satisfaction is our #1 priority and we will certainly let Ales know you appreciated all the help. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with us and hope you love your new ride! - Leith BMW

March 25, 2022

Dearlership was great. Service was great. Wait time I think was normal. I always have a good experience when I com to the dealership. Mike was great, and so was the financi More

by Basssheree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Talhaouy
Mar 25, 2022 -

BMW of Raleigh responded

We're thrilled to hear that you rely on Leith BMW for outstanding service and efficient care. Thank you for taking the time to share your enthusiasm for Mike and the team, and we wish you safe travels until we see you next!

March 25, 2022

My most recent horrendous experience with Leith BMW was quite shocking and disappointing. The service agent was quite rude and discourteous. Interestingly, this was quite controversial experience between t More

by contact
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather Drake
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

BMW of Raleigh responded

We do not condone the behavior you've described here. I sincerely apologize that you haven't received the five-star service we pride ourselves and want to make sure these issues are addressed. I understand that you wrote this review to remain anonymous, but please reach out to me directly at your earliest convenience. Thank you, Kelly Barbour - Service Manager - 919-876-5432 ext #2267

Apr 13, 2022 -

contact responded

Kelly, thanks for response, but your service rep Heather was very rude and blunt. We at A1 Consulting Group had bought several luxury vehicles from Leith Group, including 2 Mercedes, 1 BMW, 1 Porsche, 3 Hondas and more. But, this last experience was ridiculous and I don't think we would buy any more vehicles from Leith. Three of our other knowns also shared their similar miseries with Leith. Pl teach your staff some courtesies to win customers' heart and confidence, not get to their wallets.

March 25, 2022

Wanted to drop a line to simply say that my experience with Ales and Leith was beyond expectations. As a matter of fact, I drove 2 hours, passed a BMW Dealership 6 miles from my home to buy my X5 xDrive More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

BMW of Raleigh responded

Thanks for sharing this feedback! We're glad that our team went above and beyond to take care of you. Your kind words are appreciated, and we are glad that the team was efficient. See you again next time!

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