
BMW of Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,329 reviews
Leith was the only dealership that had vehicles on their lot. I specifically came to Leith to look at one vehicle and realized it did not fit my needs. Fortunately, Ales recommend another vehicle that was lot. I specifically came to Leith to look at one vehicle and realized it did not fit my needs. Fortunately, Ales recommend another vehicle that was perfect for me. Further, unlike other dealerships, they gave me a fair value for my trade-in vehicle. The previous BMW dealership I went to gave me a low offer and threatened to charge me over MSRP if I did not make the trade and finance the vehicle. Ales/Leithe BMW was transparent in their dealings with me. More
Literally the worst experience I've ever had at a dealership. Brought my M3 in, and asked if they were qualified to do the warranty service. Got a vague answer from Sean, and asked if there were an dealership. Brought my M3 in, and asked if they were qualified to do the warranty service. Got a vague answer from Sean, and asked if there were any qualified dealerships in the area. He started giving me independent shops that clearly don't do warranty work. I left my vehicle there regardless, and after 10 days of no communication, asked for an update. No response from Sean. After 14 days, I requested an update, and got "we'll have an update for you shortly". It took 7 more days of no communication, for a grand total of 21 days, until I finally got a call saying they couldn't do anything, had voided my warranty, and just let my vehicle sit under a tree for 3+ weeks. The loaner they gave me was disgusting, it had 6200 miles on it, and 6200 miles of dirt on the interior. The leather was white originally, but a dark gray when given to me. I cleaned the interior so I didn't have to sit in others filth. Overall, this couldn't have been worse, 0 stars. More
Ales was very helpful, professional, and knowledgeable. He made the car buying process very easy and pleasant. He even delivered my new car to my house! R&C He made the car buying process very easy and pleasant. He even delivered my new car to my house! R&C More
Ales made this easily the best car buying experience I have ever had. He is a true professional. We also love our new X7 have ever had. He is a true professional. We also love our new X7 More
Ales was knowledgeable, kind and made the whole purchase process easy. No pressure at all, but rather just helpful. process easy. No pressure at all, but rather just helpful. More
Ales is a true professional who respects his customers time. I was in and out of the dealership within an hour. He was able to create a charming and efficient experience that will bring me back to Leith t time. I was in and out of the dealership within an hour. He was able to create a charming and efficient experience that will bring me back to Leith the next time I look for a vehicle. More
Buying a car with Ales was fantastic. He made the whole experience a breeze. Definitely recommend! experience a breeze. Definitely recommend! More
Spencer's customer service exceeded our expectations by a mile. He patiently listened to our concerns and answered our many questions about various models and packages. Instead of being pushy, he guided us t mile. He patiently listened to our concerns and answered our many questions about various models and packages. Instead of being pushy, he guided us through our thought process, helping us make a sensible decision. He even made sure we had our phones connected (Android Auto, Apple CarPlay, Bluetooth). Spencer made this the best car-buying experience I've ever had. The finance manager was polite and highly knowledgeable (almost 30 years) but, like most, he's a fast talker; we had to gently cut him off to ask our questions but that's the game. Don't settle for Southpoint. More
It was great working with Ales for the purchase of my new vehicle. I knew more or less what I was looking for already and Ales made the rest of it seamless. He was very knowledgeable on the products and of vehicle. I knew more or less what I was looking for already and Ales made the rest of it seamless. He was very knowledgeable on the products and offerings, transparent on the process, and communicated well throughout. I wouldn't hesitate to work with Ales again in the future. More
Great service making the sale and trade seamless. Ordered my new car exactly as I desired and gave me a fair price for my trade-in. my new car exactly as I desired and gave me a fair price for my trade-in. More