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BMW of Raleigh

Raleigh, NC

4.9
2,334 Reviews
Ever since 1971, we’ve been in business in North Carolina; taking care of the automotive needs of Raleigh BMW car owners. We’ve changed many things as we continually strive to improve. As our company grows in the Northeastern research triangle park of Raleigh and evolves to better serve you, there’s one thing you can be sure that will remain constant: Our focus on providing the highest quality products and services that represent the great value you have made on your BMW investment. So stop by today and drive away with the BMW vehicle of your dreams! We Serve Greater Raleigh – Cary And Beyond Our dealership puts a lot of emphasis on investing in our customers through the quality of service and attention to detail each one of our staff members is trained to give. Along with investing in our customers we are also committed to investing in our employees and the community around us. We've committed to providing an outstanding work environment and creating long-term, mutually beneficial employment relationships with our associates, who are among the finest in the business. Also, we seek to be good corporate citizens in every way possible. We're very proud to support many of the Raleigh and Cary area’s charitable organizations, allowing us to "give back" to the community we call home. So if you are looking for a quality new or used BMW vehicle BMW of Raleigh is your one stop shop. Get a quick quote online or come into our showroom to discuss financing options with one of our trained financing staff members and you will see the BMW of Raleigh difference! Check Out The Best BMW Service Center in Raleigh Customers come from all over to experience our first class service department! All of our BMW service workers at BMW of Raleigh are highly trained and certified technicians that will keep your vehicle purring like the brand new car you first drove off the lot! All of our technicians will make you feel comfortable and ensure that you have a good experience in our waiting room. If you a
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5603 Capital Blvd

Raleigh, NC

27616

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Showing 2,334 reviews

January 04, 2022

Ales Olecky made the car buying experience hands down the best I have ever had. It was a low-pressure environment and Ales was not only very knowledgable, helpful, courteous, and professional, but he also we More

by ajgivney45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

BMW of Raleigh responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it means a lot to hear that this was reflected in your time working with Ales. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Leith BMW down the road!

January 03, 2022

I have purchased multiple, consecutive vehicles from David Malette at Leith and I always have a great experience. He's professional, polite, knowledgeable, and knows his product. I drive long distances More

by BMW fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Malette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

BMW of Raleigh responded

Thank you for the glowing feedback! Hearing that you have had such outstanding purchase experiences working with David made our day. We appreciate your repeat business and will be sure to pass on the kind words. Safe travels, and we can't wait to see you again at Leith BMW!

January 03, 2022

I worked with David on a number of occasions over the past 18 years and have enjoyed his approach to providing customer service. He is always very friendly, very professional, and attentive to my needs a More

by Mmkmm226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Malette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

BMW of Raleigh responded

Thank you for taking the time to review us! We appreciate your continued business and are happy to hear that you are so confident in David to get the job done. We will be sure to pass on the kind words to him. Drive safely, and we are looking forward to seeing you back at Leith BMW down the road!

January 02, 2022

Ales Olecky is the best! We have dealt with him for over ten years and he is always prepared and helpful. He has an incredible memory and is spot on with his recommendations. We love our new BMW X5M and wil More

by pmcarthur
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

BMW of Raleigh responded

We are thrilled that Ales has continued to provide you with the five-star customer service we expect from our Leith BMW team. Congratulations on your new BMW X5 M! We hope you enjoy every mile this year getting to show off your new luxury SUV. Thanks again for being such an outstanding customer!

January 01, 2022

Ales Olecky made ordering my 2022 540i such an easy, pleasant experience. This is the third vehicle I’ve purchased with Ales. He is always helpful, extremely knowledgeable about all BMW vehicles and a p More

by Margaret Joyner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Winters
Jan 03, 2022 -

BMW of Raleigh responded

Thank you for the great review, Margaret! We appreciate your business and are happy to hear that Ales went above and beyond to assist with your purchase. Drive safely in your new 2022 BMW 540i, and enjoy it! We hope to see you back at Leith BMW down the road!

December 30, 2021

Leith was the only dealership that had vehicles on their lot. I specifically came to Leith to look at one vehicle and realized it did not fit my needs. Fortunately, Ales recommend another vehicle that was More

by CWR
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

BMW of Raleigh responded

Thank you for the great feedback! We are happy to hear that you enjoyed your buying experience working with Ales and will be sure to let him know you are loving your new ride. Thank you for choosing Leith BMW and we hope to see you again next time!

December 29, 2021

Literally the worst experience I've ever had at a dealership. Brought my M3 in, and asked if they were qualified to do the warranty service. Got a vague answer from Sean, and asked if there were an More

by Supernova752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

BMW of Raleigh responded

Thank you for your feedback. Your vehicle had aftermarket performance modifications, which were picked up on via information transfer during diagnosis. A BMW engineer then investigated your vehicle and subsequently voided your powertrain warranty. All of this was happening behind the scenes, and your service consultant, Sean, could not have communicated this with you. Instead, he offered some suggestions for some reputable non-dealer BMW shops that specialize in performance modifications and programming that may be able to help with your predicament. We regret we couldn't do more to assist you but wish you all the best in getting these issues resolved. Get in touch with any further questions. Best, Kelly Barbour - Service Manager - 919-876-5432 ext #2267

Jan 22, 2022 -

Supernova752 responded

I needed warranty work done - the other dealership in the area was qualified to perform the warranty work on the car, Leith was not. Instead of referring me to the other dealer, you instead referred my to independent, non-BMW shops thAT clearly do NOT do warranty work. Terrible reply, complete ineptitude/failure of the entire Leith BMW team, including you, Kelly. Worst dealership ever.

December 22, 2021

Ales was very helpful, professional, and knowledgeable. He made the car buying process very easy and pleasant. He even delivered my new car to my house! R&C More

by Tucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

BMW of Raleigh responded

Tucker - thanks for leaving Leith BMW a 5-star review! We're glad to hear that Ales was such a pleasure to work with throughout the purchase of your vehicle. On behalf of all of us, congratulations and safe travels!

December 22, 2021

Ales made this easily the best car buying experience I have ever had. He is a true professional. We also love our new X7 More

by dolanj24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Winters
Dec 23, 2021 -

BMW of Raleigh responded

We are thrilled that this was your best car-buying experience yet. Thank you so much for the rave review of Ales! All of us at Leith BMW wish you many safe and happy miles in your BMW X7.

December 21, 2021

Ales was knowledgeable, kind and made the whole purchase process easy. No pressure at all, but rather just helpful. More

by Kristen Saranteas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ales Olecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

BMW of Raleigh responded

Thank you for the wonderful review, Kristen! Ales is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new ride and thank you for your business from your friends at Leith BMW!

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