
BMW of Rockland
Rockland, MA
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Andrew McWhorter and the staff supporting my service did a wonderful job and just so very thorough. They are always right there in finding issues I’m not aware of, myself. Thank you, once again. a wonderful job and just so very thorough. They are always right there in finding issues I’m not aware of, myself. Thank you, once again. More
I encountered an issue during first visit, but I appreciate that the general manager took the matter seriously and handled it in a timely and professional manner. Their prompt attention made a diffe appreciate that the general manager took the matter seriously and handled it in a timely and professional manner. Their prompt attention made a difference in resolving the situation. More
Very timely service and feedback with each visit. They do exactly what they commit to. In cases where something additional is needed, they notify me immediately, also explaining if it's a priority or They do exactly what they commit to. In cases where something additional is needed, they notify me immediately, also explaining if it's a priority or secondary concern. More
Have had a few defects with my New BMW. Both front headlamps retaining water after storms. My badges coming off. They’ve been very accommodating in getting the work done efficiently while Both front headlamps retaining water after storms. My badges coming off. They’ve been very accommodating in getting the work done efficiently while getting me into a loaner and on the road in minutes. Usually getting my car back to me the same day. Andrew was my service agent and was very professional and pleasant to deal with. More