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BMW of Rockland

Rockland, MA

4.8
1,017 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 1,017 reviews

July 29, 2025

Would highly recommend this dealership for service, everyone was very helpful and work was completed right away More

by Richard
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Jul 30, 2025 -

BMW of Rockland responded

Hi Richard, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 27, 2025

I bring my X5 for routine service here. The techs and service team are great More

by Craigs705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 28, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2025

Andrew McWhorter and the staff supporting my service did a wonderful job and just so very thorough. They are always right there in finding issues I’m not aware of, myself. Thank you, once again. More

by psr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Dan Bolton
Jul 28, 2025 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2025

I encountered an issue during first visit, but I appreciate that the general manager took the matter seriously and handled it in a timely and professional manner. Their prompt attention made a diffe More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo
Jul 28, 2025 -

BMW of Rockland responded

Hi Laura, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 25, 2025

It was difficult to reach the service advisors. It was difficult to get valet service appointments. Otherwise, good. More

by Rrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
3 different service people
Jul 30, 2025 -

BMW of Rockland responded

We apologize for any inconvenience you experienced with our service advisors and valet appointments. We are constantly working towards improving our processes for a better customer experience. Thank you for your feedback and for choosing our business.

July 25, 2025

Very timely service and feedback with each visit. They do exactly what they commit to. In cases where something additional is needed, they notify me immediately, also explaining if it's a priority or More

by jpgmhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eggers
Jul 26, 2025 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

July 23, 2025

Have had a few defects with my New BMW. Both front headlamps retaining water after storms. My badges coming off. They’ve been very accommodating in getting the work done efficiently while More

by Kenoconnell284
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not listed
Jul 24, 2025 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Please don't hesitate to reach out if there's anything additional we can do for you.

July 21, 2025

I’m very pleased with the atmosphere and service in Rockland BMW. Lon and Elena were courteous and helpful. Thank you. More

by Paulak781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lon, Dan Bolton
Jul 23, 2025 -

BMW of Rockland responded

Hello, thank you for your kind review; we are happy to pass along your comments to Lon and Elena here at BMW of Rockland! Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2025

Nice and clean facility. Great service and timely update. Would like to recommend it to all my friend who need BMW service More

by Bsci001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
July 06, 2025

I took my car the hood for gas broke and they fixed same day Gave me a loaner while they did the work More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony was excellent , Avery Trumbo, Dan Bolton
Jul 10, 2025 -

BMW of Rockland responded

Hi Andy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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