BMW of Rockland

We bought 2 cars in past few months and 4 over the past 6 years and had an enjoyable experience each time.Ed and hunter were great to work with. years and had an enjoyable experience each time.Ed and hunter were great to work with. More

I your Elijah Ramos South Shore the best the Service Advisor the advance well down! Advisor the advance well down! More

Mike Perry and the team took care if me like a family member. I appreciate all of you. I was welcomed to BMW Family with open arms. Thank you a million times. Mike for President !!! Vote for Mike Perry a member. I appreciate all of you. I was welcomed to BMW Family with open arms. Thank you a million times. Mike for President !!! Vote for Mike Perry at Rockland BMW. Harley Quinn was there. Ha ha ha ! More

Ryan S. was a pleasure to work with: low pressure, helpful and accommodating with my outside loan process, a true professional throughout the process. Thanks was a pleasure to work with: low pressure, helpful and accommodating with my outside loan process, a true professional throughout the process. Thanks Ryan. More

Very thorough and courteous . Elena the service agent is excellent, and James one of the techs went beyond the call of duty to show me how some of the comm tech worked helped me s Elena the service agent is excellent, and James one of the techs went beyond the call of duty to show me how some of the comm tech worked helped me set it up. More

I have been a loyal BMW customer since 2018 and have serviced my vehicle only at authorized BMW dealerships and have never encountered such unscrupulous business practice at any BMW dealership before. serviced my vehicle only at authorized BMW dealerships and have never encountered such unscrupulous business practice at any BMW dealership before. My BMW 540i PCV malfunctioned over the weekend (specifically the rubber diaphragm had a tear w/ consequent whistling sound and gray-white smoke from exhaust). I looked up this issue online and found that BMW has issued a very specific service bulletin for this exact problem in 2023 w/ warranty extension. I relayed the above information to the service advisor – Joel Gonclaves on 5/21/2025 at BMW Rockland and he instead argued w/ me that the rubber diaphragm is NOT a part of the PCV system and will NOT be covered by the warranty. His estimate for the repair was over $ 4500. This is beyond ridiculous, unethical – and this despite me showing him the actual service bulletin which outlines my exact problem. After arguing back and forth I was then told by him that “they were able to make a case” for me and the repair would be covered at no cost under the warranty. He also stated that I “would be surprised by the number of things that get rejected by BMW for specific nomenclature” – and if the latter statement is indeed true then I question the ethical standards of BMW as whole itself. More

Elijah in the service department is top notch when it comes to service and reliability! comes to service and reliability! More

I worked with Tim Buckeridge for my car service and he was great. I appreciated that he wasn’t a pushy sales guy when he informed me of upcoming maintenance that will be needed. was great. I appreciated that he wasn’t a pushy sales guy when he informed me of upcoming maintenance that will be needed. More

BMW of Rockland, MA is always reliable, always warm to its customers and with a wonderful personal representative. I'm always happy and satisfied. its customers and with a wonderful personal representative. I'm always happy and satisfied. More