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BMW of Rockland

Rockland, MA

4.8
1,034 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 1,034 reviews

August 26, 2025

This Dealership has an Answering Service in Texas, yes Texas, and they make an Appt for you but this Dealership doesn't have any service appointments for you. They need to get a local answering service so More

by rflynnstone
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Wehnau
August 25, 2025

Didn’t return my phone calls . Did work that I say “no” to. The rep did not listen! More

by Tprouillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
August 22, 2025

This dealership takes pride in their vehicles and always strive to put customers in their desired vehicles. The sales staff is professional and also personal. I worked with Dave on my trade and he was aweso More

by Hallsie10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson
Aug 25, 2025 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with Dave and team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2025

Reception girl (dark curly hair) not helpful, didn't even look up during conversation, looking at paperwork. More

by Hingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick did recall
Aug 20, 2025 -

BMW of Rockland responded

We are sorry to hear about your negative experience. We strive to provide excellent customer service and will address this issue with our staff. Thank you for bringing this to our attention and we hope to have the opportunity to make it up to you. BMW Rockland service team, 781-982-4556

August 19, 2025

Service was very prompt and professional. Waiting area was spacious and comfortable. Car was ready and cleaned earlier than expected. More

by ekwright57
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
Aug 22, 2025 -

BMW of Rockland responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2025

We’ve had nothing but good interactions with the folks at this dealership. We bring our vehicle there annually, for oil changes and state inspections. Professional and respectful. More

by vinpo58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena , Dan Bolton
Aug 22, 2025 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

August 18, 2025

My service advisor Matt Egger was a winner— professional, knowledgeable and efficient. He made the service experience easy and enjoyable. Thanks Matt! More

by Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
Aug 20, 2025 -

BMW of Rockland responded

Hello, we're happy you found our staff Matt to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2025

brought an X5 in after the last mechanic said he couldn’t figure it out and we needed a new engine at 150,000 miles. The Rockland mechanic found the problem right away and solved it first try. Excellent co More

by Gary M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Wehnau
Aug 20, 2025 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2025

Timely service. Great facility. Friendly. Fair pricing. Always a very good experience. Have been a client for yesrs More

by Coho mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 11, 2025 -

BMW of Rockland responded

Coho, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

August 10, 2025

Antonio, my service advisor always provided excellent service, very professional and very honest and I will continue to come to BMW for all my BMW service needs. Thank you, Antonio. More

by Gina_Bosswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
Aug 11, 2025 -

BMW of Rockland responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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