
BMW of Rockland
Rockland, MA
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They recommended some extra service but I said I wanted to wait, and they didn't push. I like the videos they send to show you what is actually happening under your car. to wait, and they didn't push. I like the videos they send to show you what is actually happening under your car. More
My only problem with my 1 year anniversary was the time element … over 2 hour wait! Otherwise very pleasant ! Antonio Ortega was professional and thorough! element … over 2 hour wait! Otherwise very pleasant ! Antonio Ortega was professional and thorough! More
Excellent dealership, from the time you enter the service area till you drive away it is first class. The people always keep you aware of what is happening with your car and when it will be ready. We drive area till you drive away it is first class. The people always keep you aware of what is happening with your car and when it will be ready. We drive from cape cod to have our car that we purchased here serviced. Will purchase and service our next car here also. More
Always great service! I have been bringing my car here for several years, everyone is very professional from drop off until pick up. I have been bringing my car here for several years, everyone is very professional from drop off until pick up. More
Everyone was friendly, knowledgeable, helpful and timely. I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People I’m always kept informed about any repairs or work being done to my car. Andrew always responds in a timely manner. People More
Had my car serviced and was told by the customer service representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before i representative that my issue was not covered under warranty because it wasn't considered part of the car??? and I only had a thousand miles before it failed. I then spoke to the technician when I picked my car up and was told the issue is covered under warranty if it failed. $2800 later, I feel very deceived by the customer service representative More
People are very nice and they do quality work . But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. But the waiting time was not good I went in there at 9:30 and did not get out till 12:30 and that was for an oil change. More