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BMW of Rockland

Rockland, MA

4.7
994 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 994 reviews

August 11, 2024

I scheduled a appointment with them for Tuesday at 4:45pm just for a oil e and tire change. I just got my car fixed on Thursday morning. I lost 3 days of work because of that. They have poor communication. T More

by athauany.pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Aug 12, 2024 -

BMW of Rockland responded

Thank you for your feedback regarding your recent experience with scheduling an appointment for an oil and tire change. I apologize for the poor communication and the inconvenience you faced, including the loss of work. I appreciate your honesty, especially since you had a positive experience with us before. I would like to address your concerns and learn from this situation to improve our service in the future. Please contact me directly so we can discuss this further. Thomas Toppan General Manager ttoppan@southshorebmw.com

August 10, 2024

Dave Josephson is the best in the business! I have done multiple transactions with him. He puts customers’ interests above everything else. Go talk to him! You won’t be disappointed. More

by Steve W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson
Aug 12, 2024 -

BMW of Rockland responded

Hi Steve, we're happy you found our staff so supportive during your experience here at BMW of Rockland. We look forward to your next visit! Take care!

August 10, 2024

Excelent services, with video detailing all explanations as you need and recommendations, great in my opinion More

by gilbert pujols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 11, 2024 -

BMW of Rockland responded

Hello Gilbert, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2024

Easy process throughout. Thank you very much for a pleasant experience. It is truly appreciated. More

by ajmckenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson
Aug 09, 2024 -

BMW of Rockland responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

August 06, 2024

Timely, helpful. Matt in service was great, bringing all suggestions forward but not too much pressure. Nice job More

by Dococape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Dan Bolton
Aug 09, 2024 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

David Josephson was great! He was sure to help me with everything that was needed to purchase my car. He always kept me in the loop while I waited for my car to be delivered. More

by Lynda Monahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Josephson
Aug 05, 2024 -

BMW of Rockland responded

Hello Lynda, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

August 03, 2024

My service advisor, Matt Eggers, was friendly and efficient as always. He communicated clearly, discussed the potential service costs in advance, and provided timely text updates throughout the repai More

by Fatherofgoldens2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger, Dan Bolton
Aug 04, 2024 -

BMW of Rockland responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockland! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Nice staff and the waiting area was pleasant . No pressure to get extra services done. More

by jimntony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 02, 2024 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2024

Owen was a pleasure to deal with. After agreeing on a purchase he went above and beyond to make the process seamless and efficient. Great job! More

by General
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Martin
Aug 02, 2024 -

BMW of Rockland responded

Hello General, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Great service. Advisor Matt was very helpful.. highly recommend South Shore BMW to have car repairs service work done More

by Jeffhall18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jul 31, 2024 -

BMW of Rockland responded

Hi, we're happy you found Matt to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

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