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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
1,152 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 1,152 reviews

March 19, 2026

Fantastic customer service and very easy to schedule appointments. They teach you right. Courteous staff an impressive facility. More

by rabmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
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Mar 22, 2026 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

The advisor is very profession, make everything clear and easy understand the service need and take good care of my vehicle More

by 250john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
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Mar 20, 2026 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 12, 2026

Parts that should be covered under warranty I am being told they are not, but this was not explained at point of sale. More

by M5
Recommend Dealer
No
Employees Worked With
Dan Bolton
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Mar 18, 2026 -

BMW of Rockland responded

Thank you for your feedback. We’re sorry to hear about the confusion regarding the warranty coverage. If you could please provide a few more details about the repair and your contact information, I would be happy to look into the situation and review the parts coverage you mentioned. Please feel free to reach out to me directly at (781-347-5758) or email at atrumbo@group1auto.com Avery Trumbo General Manager BMW of Rockland

March 11, 2026

Prompt professional and on time . They offered other service options . Explained services needed for that visit More

by heidibrassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
Report | Print
Mar 14, 2026 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 04, 2026

Everyone at the dealership was very accommodating. They were prompt and listened to what I had to say about the car They fixed the minor problem I was having with the hood latch, by the way I did n More

by taromaniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt deal with sales people
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Mar 07, 2026 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2026

Another great experience at BMW Rockland. Andrew is a great service advisor and had my car in and out and just over four hours. More

by gps2077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWorter
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Mar 06, 2026 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2026

I met with a salesperson, his name was Svet, and he showed me different options for buying a new BMW. After talking to him I ordered a new car. When the new car came in I met with Svet again and he too More

by Bill falco
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo, Dan Bolton
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Feb 19, 2026 -

BMW of Rockland responded

Hello Bill, we're happy you found our staff Svet to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2026

Service department is on point , they never tries to upsell me and is always professional, More

by stillo41983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Feb 19, 2026 -

BMW of Rockland responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2026

Excellent customer service always that’s why I keep coming back on my 5th BMW More

by cherylp1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 19, 2026 -

BMW of Rockland responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 16, 2026

Excellent customer service! Although servicing a BMW is very costly, they make it a premium service experience! More

by We5ley66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Report | Print
Mar 05, 2026 -

BMW of Rockland responded

Thank you for your kind words. We understand that maintaining a BMW is an investment, and we’re glad our team delivered a service experience that reflects the premium standard you expect. We truly appreciate your support. BMW of Rockland - 781-982-4556

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