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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.8
968 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 968 reviews

November 03, 2023

I had a problem come up on my BMW X4 that needed immediate attention I called Elijah and he was happy to help and got me in and out in hour and a half... More

by joe.deangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Nov 07, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Elijah provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Great service and a very comfortable waiting area. Took care of me as they said they would. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 03, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

Andrew M was knowledgeable, helpful and extremely accommodating and polite when I made my appointment for service and provided me with details as to the work needed and accomplished on my car . Also More

by dclare28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AndrewMcWhorley
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Nov 06, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Andrew provided knowledgeable, helpful, and accommodating assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 26, 2023

Sean was a great help, and very professional and timely. Highly recommended! I am very happy with my purchase. More

by Marley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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Oct 31, 2023 -

BMW of Rockland responded

It's fantastic to hear that Sean provided you with great assistance and professionalism during your purchase. A positive buying experience is essential, and we are glad to know you're happy with your purchase. Enjoy your new vehicle!

October 26, 2023

Excellent service from the moment Idrove in, right through pickup of my vehicle. Perfection in every regard! More

by Brooksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
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Oct 31, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an excellent experience from the moment you drove in until you picked up your vehicle. Providing perfection in every regard is a testament to great customer service. Your feedback is appreciated!

October 26, 2023

Their service was good. They made future recommendations for my car and wait time was reasonable. More

by emt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Oct 31, 2023 -

BMW of Rockland responded

We are glad to hear that you received good service and appreciate the future recommendations for your car. Additionally, it's positive that the wait time was reasonable, making your visit more convenient. Your feedback is valued!

October 25, 2023

I was very pleased with my service appointment today. Andrew was extremely helpful helping find the company to repair my windshield. More

by carusohelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
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Nov 01, 2023 -

BMW of Rockland responded

We are glad to hear that you were very pleased with your service appointment and that Andrew was extremely helpful in assisting you in finding a company to repair your windshield. Good service, including going the extra mile to help with additional issues, can greatly enhance the customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting in the future.

October 25, 2023

response time was quick and consistent. Explanation of repairs needed was thorough and detailed. excellent service department More

by tommierzejewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
daniel
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Oct 31, 2023 -

BMW of Rockland responded

We are glad to hear that the response time was quick and consistent and that the explanation of needed repairs was thorough and detailed. Such efficient and informative service is crucial for a positive experience. Your feedback is valued.

October 24, 2023

Great service at this dealership and I feel like the recommendations for services requirements are fair. More

by marktcummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry, Ryan Sullivan
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Oct 31, 2023 -

BMW of Rockland responded

We are glad to hear that you've had a great service experience at South Shore BMW and that you find the recommendations for service requirements to be fair. Transparency and fairness in service recommendations are important for building trust with customers. Your feedback is valued!

October 23, 2023

Knowledgeable and professional, great to work with . The service advisers do a great job informing the customer More

by hatchetwnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
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Oct 23, 2023 -

hatchetwnd responded

Thanks

Oct 23, 2023 -

BMW of Rockland responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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