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BMW of Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
987 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 987 reviews

September 19, 2023

A very professional team, very helpful in explaining questions you have, and their workmanship is excellent. An excellent dealership More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed the sales manager, Ryan Sullivan, Avery Trumbo
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Sep 22, 2023 -

BMW of Rockland responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience with South Shore BMW!

September 16, 2023

Very helpful with a loaner vehicle. My service manger was helpful as well. Car was cleaned. More

by Tpchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Ryan Sullivan, Avery Trumbo
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Sep 19, 2023 -

BMW of Rockland responded

We were pleased to hear that we could provide an excellent service experience. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 14, 2023

Great service. Great environment. The service area is super clean & speaks to the quality of work. More

by cjchaneco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
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Sep 17, 2023 -

BMW of Rockland responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 13, 2023

Great dealership and amazing staff. Fast service. Very nice facility to wait in for service More

by Ryparker67@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Report | Print
Sep 17, 2023 -

BMW of Rockland responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 13, 2023

Terrific fast service. All Issues regarding service were throughly explained. Hood communication throughout the process. More

by Jimagnew781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Sep 17, 2023 -

BMW of Rockland responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 12, 2023

Overcharge from promised. It was stated one amount on estimate and it was charged differently. I didn’t realize it until I reviewed the invoice after I paid. More

by Bmw owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WESNAISKA FRANCOIS
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Sep 14, 2023 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

BMW of Rockland responded

I am sorry to hear in regards to charges, can you email me directly at atrumbo@southshorebmw.com With your info and a bit more detail about what you feel the error so I may investigate and see if I can help. Avery Trumbo General Manager atrumbo@SouthShoreBMW.com

September 11, 2023

I feel confident at this dealership. The experience is always professional . I feel like I am treated fairly and given a good deal. I have been loyal for over 18 years because of my rela More

by jtrmtr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Dolabany
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Sep 24, 2023 -

BMW of Rockland responded

We're happy you found our staff to be so supportive during your experience here at South Shore BMW. We thank you for your continued business!

September 10, 2023

Pleasant and professional! I appreciate being able to Lyft to work or errands while my car is being serviced. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Sep 19, 2023 -

BMW of Rockland responded

Thank you for the Five-Star review and for choosing South Shore BMW. We were pleased to hear that we provided you with a pleasant and professional service experience. We appreciate your business and look forward to serving you again.

September 07, 2023

Service was comprehensive and the wait estimate was accurate. Dan was terrific and communicated all required information. More

by Richx3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan L
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Sep 17, 2023 -

BMW of Rockland responded

We are thrilled that Dan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 07, 2023

Super service! !! I can't say enough good things about the service department, they are the best!! More

by virginlionfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter
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Sep 14, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 14, 2023 -

virginlionfish responded

You are more then welcome!!!

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