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BMW of Rockland

Rockland, MA

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Reviews
Vehicles
4.7
1,114 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 1,114 reviews

November 28, 2023

Excellent Advisors and staff - very knowledgeable mechanics, which is necessary when dealing with an older vehicle like mine. Wonderful team to work with. More

by sunsparc_dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija - Advisor [forgot how to spell his name :( ]
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Dec 01, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Brought our 2020 X3 for service after coffee spilt on the console put the parking brake out of commission. It was determined fairly quickly that it was shorted and needed replacement. The part was ordered an More

by pmad300hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millan
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Nov 30, 2023 -

BMW of Rockland responded

It's great to hear about your positive experience at Shore Shore BMW while getting your 2020 X3 serviced! Despite the inconvenience caused by the parking brake issue due to spilled coffee, it's excellent that the problem was diagnosed quickly, the part was ordered promptly, and you were notified promptly upon its arrival. Scheduling an appointment at your convenience and having the repair completed within the estimated time is fantastic. However, the unexpected shop charge might have been a slight inconvenience. Nevertheless, it's reassuring that the shop environment was clean and organized, and the staff were friendly and accommodating, making the overall experience nearly perfect. Thank you for your business!

November 22, 2023

I have owned BMW’s for 28 years. .SSBMW in Rockland is the best. Highly recommend! More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
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Nov 23, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

When I bring my car in for service, the whole process is very efficient and the service people are knowledgeable and very helpful. More

by Candyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eggers
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Nov 22, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a knowledgeable and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Excellent custom service the time was great people were polite and friendly and the wait are superb More

by susanemedici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan from service
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Nov 23, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Great experience. Extremely easy to set up a service, friendly, attentive and professional service staff. More

by sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
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Nov 21, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

I’m impressed with the service there, I will recommend this dealer to my friends More

by alicewu06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Report | Print
Nov 21, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Very happy with the service here. It is always thorough and professional. I would highly recommend. More

by mcd5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Ryan Sullivan, Avery Trumbo
Report | Print
Nov 21, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

Very prompt. Extremely courteous and professional. And always kind and communicative at every step of the process. More

by Jf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Nov 21, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a prompt and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Hands down the best dealership I’ve dealt with. It’s a pleasure visiting and having my vehicle serviced there. Thank you! More

by akesaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 18, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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