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BMW of Rockland
Rockland, MA
956 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 956 reviews
April 20, 2019
Fast and accurate Easy to make appointment. I got appointment when convenient for me. Nice waiting area, good communication fast service, service advisor made sure I wa Easy to make appointment. I got appointment when convenient for me. Nice waiting area, good communication fast service, service advisor made sure I was in the loop. All I could ask for in a service appointment. More
by AZ
Employees Worked With
Frank Brancato
April 18, 2019
Easy breezy beautiful All expectations were met and surpassed. Additionally every concern was verified and dealt with accordingly. Got my baby back in better shape than whe All expectations were met and surpassed. Additionally every concern was verified and dealt with accordingly. Got my baby back in better shape than when I brought her in. Brett was very attentive and made sure to keep me up to date on any and all news. More
by BigBeamaguy
Employees Worked With
Brett
April 11, 2019
Very kind They went above and beyond to keep me in my moms car. They were kind and compassionate. The tech detailed my car to make her look beautiful. Very goo They went above and beyond to keep me in my moms car. They were kind and compassionate. The tech detailed my car to make her look beautiful. Very good communication. More
by Ecudmore
Employees Worked With
Jane Petigrino
April 10, 2019
So far so good Purchased our first BMW (X1) and was so happy with the sales team. Very respectful dealership, never felt pressured by anyone. Everyone happy to help. Purchased our first BMW (X1) and was so happy with the sales team. Very respectful dealership, never felt pressured by anyone. Everyone happy to help. Worked with Svet who was wonderful. Haven’t picked up the vehicle yet, but the sales and purchase process was without the usual car dealer stress that most of us hate. Wish I could recall all the names of the people that I’ve met; all great. More
by Val
Employees Worked With
Svet, Ryan Sullivan
April 06, 2019
Above and Beyond I had a back tire that was loosing air so I called and spoke to a very pleasant service professional who scheduled me to come in right away. While the I had a back tire that was loosing air so I called and spoke to a very pleasant service professional who scheduled me to come in right away. While there, I was told they also found a problem in my front tire that I didn’t even know was an issue. Thank you for taking the time to be so thorough and for your excellent customer service. I drove out with a super clean car feeling safer than ever! More
by Kate S
Employees Worked With
Jane Potgieter
April 06, 2019
Outstanding Sales and Service Department I purchased a preowned 2014 X3 at the end of December 2018. When I was noticing some grinding coming from the brakes in April, they performed the brak I purchased a preowned 2014 X3 at the end of December 2018. When I was noticing some grinding coming from the brakes in April, they performed the brake service at no charge. Thank you! More
by MC
Employees Worked With
Brent Quinn, Greg Dolabany
February 11, 2019
Friendly, down to Earth Service Advisor Had a pleasant service experience with my service advisor. Professional and courteous. Consistently kept me in the know regarding my vehicles status. Had a pleasant service experience with my service advisor. Professional and courteous. Consistently kept me in the know regarding my vehicles status. Was a little apprehensive about revisiting this dealership after not so great experience last year but will definitely continue to work with Frank Brancato going forward. Great service. More
by Michael5050
Employees Worked With
Frank Brancato
February 07, 2019
Great I had a very seamless experience. Well organized and very professional. My vehicle could have been vacuumed to a higher level. No big deal but note I had a very seamless experience. Well organized and very professional. My vehicle could have been vacuumed to a higher level. No big deal but noted. More
by barrel
Employees Worked With
Brett Quinn
February 02, 2019
Great experience Dealt with Cory Grover. Walked us through the sale. very knowledgeable and friendly. Genius was Chris Riley and the same could be said for him. Dealt with Cory Grover. Walked us through the sale. very knowledgeable and friendly. Genius was Chris Riley and the same could be said for him. More
by Mike123
Employees Worked With
Cory Grover and Chris Riley
December 06, 2018
Disappointed Came in on a Tuesday and was interested in an X6, asked for pricing after looking at the vehicle, was told I couldn't get until Thursday, never receiv Came in on a Tuesday and was interested in an X6, asked for pricing after looking at the vehicle, was told I couldn't get until Thursday, never received it. I suggest going to another BMW dealership, these guys are doing so well they don't even try to sell cars. More
by Kramer44
Employees Worked With
Cory
