BMW of Rockland

2020 M550i Fantastic experience with Svet and team at South Shore BMW! I took delivery today of my new car and and was treated well by the team including Sales, Fantastic experience with Svet and team at South Shore BMW! I took delivery today of my new car and and was treated well by the team including Sales, Genius and Business teams! More

Service excellence focused on the customer’s needs When an alert appeared on my dashboard and I called BMW and talked to Frank Brancato he first put me at ease about the problem, fully understanding th When an alert appeared on my dashboard and I called BMW and talked to Frank Brancato he first put me at ease about the problem, fully understanding the technical significance, set about arranging a service appointment. He then was interested whe I mentioned two additional problems with the car, listening patiently and again displaying both technical understanding of the problems and sensitivity to his customer, me, and my needs. He set me up to get loaner car. Finally he called regard a potential problem they had seen in a tire. He was outstanding. The check-in person in the garage, the loaner car person, and the checkout person were all knowledgeable of their jobs and pleasant in dealing with me their customer. More

I was in and out quickly at drop off and pick up. Car was ready and cleaned inside and out. Excellent service experience. Love the car ready and cleaned inside and out. Excellent service experience. Love the car More

The team at South Shore did a great job of answering all of our questions and helping us get into a new car. They made the trade in process seamless and I would highly recommend them to anyone in the market of our questions and helping us get into a new car. They made the trade in process seamless and I would highly recommend them to anyone in the market for a new car or suv. More

Purchasing a vehicle at the dealership was a very pleasant experience! All of the people we worked with were very attentive, knowledgeable and really worked with us every step of the way! Everything pleasant experience! All of the people we worked with were very attentive, knowledgeable and really worked with us every step of the way! Everything from start to finish was smooth, there were no hidden fees or surprises that came up after we agreed to purchase the vehicle !! Great experience already recommended them and will definitely continue to recommend them !!! More

Wouldn't Go ANYWHERE Else! Absolutely THE BEST BMW service center I have EVER been to.....and I have been to MANY of them! They always seem to resolve issues that other BMW Serv Absolutely THE BEST BMW service center I have EVER been to.....and I have been to MANY of them! They always seem to resolve issues that other BMW Service Centers are not able to... They also have a TOP NOTCH shop foreman! I forget his name(pardon please)....but this guy KNOWS BMWs....and is easy to deal with! Also...the new shop manager (Thomas T.) was VERY helpful as well. And of course, Meg and Brett....my service advisor. Many Thanks To ALL.... "Hats Off"! Phil May More

Best Car Buying Experience Ever!!! I am so impressed with the car purchasing experience I had at South Shore BMW!! Easy, easy and transparent process. My husband and I were honestly dre I am so impressed with the car purchasing experience I had at South Shore BMW!! Easy, easy and transparent process. My husband and I were honestly dreading purchasing a new car. We set a plan to be out within 3 hours tops and we were literally done with the entire process in under 2 hours. We have been thrilled with the entire experience. Thank you so much! The Murray Family More

Great staff I must commend Corey for saving a potential buyer from walking out the door. His patience made the purchase. Tarek is outstanding as a finance manager I must commend Corey for saving a potential buyer from walking out the door. His patience made the purchase. Tarek is outstanding as a finance manager. Both are assets to Prime Motors. I cancelled my appointment with Chambers BMW and walked out owning a new SUV. More

Warranty part replacement Frank ensured that our car was service for rtf emergency calling system replacement partnslong with a full review of the car. He also arranged for a l Frank ensured that our car was service for rtf emergency calling system replacement partnslong with a full review of the car. He also arranged for a loaner vehicle. More

Good friendly service The service for my BMW Z4 oil change met my expectations. It took about an hour and the vehicle was washed and ready to drive . The service for my BMW Z4 oil change met my expectations. It took about an hour and the vehicle was washed and ready to drive . More