BMW of Rockland

We were in the market for a low-milage BMW 635xi and found just what we wanted. The sales team (Bob Carpenter and David Nourse) treated us with utmost courtesy and friendliness, and gave us a deal that found just what we wanted. The sales team (Bob Carpenter and David Nourse) treated us with utmost courtesy and friendliness, and gave us a deal that we consider very fair. Explanations on systems and operation of our "new," 2008 BMW were thorogh and comprehensive. We had previously purchased two BMW's from BMW Gallery of Norwood with very satisfactory results, but since our daughter recently moved to Hingham - close to the BMW Gallery Norwell dealership - we thought this site would be more convenient for us. We are equally happy with the Norwell dealership, is not more so. More

I could not have had a better experience than with BMW of Norwell. Since I purchase a new car every 3 or 4 years, I have dealt with many sales people. This was, by far, the best sales experience I have had. Norwell. Since I purchase a new car every 3 or 4 years, I have dealt with many sales people. This was, by far, the best sales experience I have had. Starting with the general manager Avery Trumbo, who was fantastic- very knowledgeable, professional, courteous and fair,all the people I dealt with at BMW Gallery were great. The car had to be ordered and I knew just what to expect in terms of the time it would take to arrive. When I went to pick up the car, the process was seamless. Will go back again for my next car. More

I had a great experience buying a new X5 at the BMW Gallery in Norwell. I dealt directly with Avery the General Manager who gave me a very reasonable trade in on my 2006 330XI and a very reasonable di Gallery in Norwell. I dealt directly with Avery the General Manager who gave me a very reasonable trade in on my 2006 330XI and a very reasonable discount off sticker for the X5. I recommend BMW Gallery in Norwell to anyone who is looking to buy a new BMW. More

I needed many things serviced with my car; inspection sticker, coolant filled, and the light came on for reduced power. When I called Katherine she said to bring it right in. They had to keep the car and sticker, coolant filled, and the light came on for reduced power. When I called Katherine she said to bring it right in. They had to keep the car and she gave me a loaner for 21/2 days. She called me everyday to keep me informed with what they were doing. When my car was done she worked around my schedule for me to bring the car back. I'm very pleased with BMW Gallery in Norwell and I will continue to go back. More

I have worked with Bob Carpenter and BMW of Norwell for over 5 years and with 2 BMWs: a 325 XiT and X5 Turbo Diesel. In both sales and leases this dealership and Bob Carpenter have surpassed their competit over 5 years and with 2 BMWs: a 325 XiT and X5 Turbo Diesel. In both sales and leases this dealership and Bob Carpenter have surpassed their competitors in knowledge of the vehicles, performance and price. They know their vehicles and the competition whether it be another BMW dealer or alternative option. Each time they have amazed me with their ability to recommend the best vehicle for my needs. They have always gone the extra distance to make the experience worth coming back to buy or lease another vehicle. They do not push options that are not necessary for the performance and experience you desire and the price you can afford. This dealership and Bob Carpenter in particular does their job very well, provide service you can rely upon, and makes buying, leasing, driving and having your vehicle serviced a pleasure. I recommend them without hesitation. More

Everytime I purchase a vehicle from Bob Carpenter, he makes it real easy. The staff he works with compliments how Bob treats me each time. Everyone greets you with a smile and they offer to help. I look makes it real easy. The staff he works with compliments how Bob treats me each time. Everyone greets you with a smile and they offer to help. I look forward already to my next visit. Thank you for a great experience. More

I must say that as a busy medical professional, I have a demanding schedule that is unpredictable. From the first on-line contact at BMW Gallery Norwell with Lisa Miles, to the final business paperwork with demanding schedule that is unpredictable. From the first on-line contact at BMW Gallery Norwell with Lisa Miles, to the final business paperwork with Davis Nourse, and an extraordinary sales experience in between with salesman Greg Smith, my needs were met and exceeded. This is the type of dealership that should be the model. I have previously owned and leased Porsches and adored the dealership and sales manager, but my desire for a BMW required finding a different dealer. After having a very bad experience elsewhere, I drove 40 miles out of my way to come to BMW Norwell. It was worth the commute and I will gladly recommend my friends to this dealer. I have purchased the vehicle that I wanted (2011 model year, new) and won't be needing a new vehicle any time soon, but hope to return in the future when I next need /want a new BMW. I can't speak about service yet, but the prep and delivery were flawless. I am happy with my new car and wholehearted thank everyone who I worked with at BMW Norwell for giving me a fair deal and a smooth transaction WITHOUT the shenanigans that usually surround car sales. Thanks! More

Having owned and received fine service for our "3" Series BMW for a little more than 10 years at BMW Gallery of Norwell, my husband and I found meeting and working with Greg Smith an absolute pleasure. I BMW for a little more than 10 years at BMW Gallery of Norwell, my husband and I found meeting and working with Greg Smith an absolute pleasure. Intially focused on buying a new vehicle, I found a beautiful pre-owned that hit the spot. With this choice in mind, my husband and I evaluated options with ease, in a relaxed and supportive atmosphere. Greg Smith made purchasing our car a pleasurable experience. From service to sales, caring for and selling an amazing product, customer service ranks high. For these reasons my husband and I recommend BMW Gallery of Norwell and Greg Smith without reservation. More

This visit was for sales. Mr Carpenter is a pleasure easy to deal with. He has excellent knowledge of the various vehicles, thoroughly answers questions but never pressured me. As his customer for now easy to deal with. He has excellent knowledge of the various vehicles, thoroughly answers questions but never pressured me. As his customer for now three vehicles I have always completely as ease working with him. I have had many prior visits both for service and other sales. Service there has been equally exceptional; appointments are easy to make, service is timely and the service and parts sales personnel reps are polite and helpful, in particular Dan Murray. More

Generally the experience was very good from my first contact on the telephone, through my check in, and the helpfulness of Katie getting me checked in and securing a "loner" car to use while it was bein contact on the telephone, through my check in, and the helpfulness of Katie getting me checked in and securing a "loner" car to use while it was being repaired and letting me know when the job was completed. Jeff Hall did a great job in assessing the problem and Katie got back to me promptly with the estimate of the problem and the estimate of the costs. Since we only have one car we were very pleased that the repairs were done so promptly and we were ready to go again that evening. Chuck Foster More